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Oracle Application Server Portal: Advanced Content Management for Custom Integration

Session id: 40182. Oracle Application Server Portal: Advanced Content Management for Custom Integration. John Dunne (Deputy CTO, HPHC) Anton Nielsen (Technical Director, Oracle) Suzanne D’Souza (Senior Consultant, Oracle). Topics. Harvard Pilgrim Healthcare Background and Vision

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Oracle Application Server Portal: Advanced Content Management for Custom Integration

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  1. Session id: 40182 Oracle Application Server Portal: Advanced Content Management for Custom Integration John Dunne (Deputy CTO, HPHC) Anton Nielsen (Technical Director, Oracle) Suzanne D’Souza (Senior Consultant, Oracle)

  2. Topics • Harvard Pilgrim Healthcare Background and Vision • Integrating with Existing Enterprise Security Services • Building the User Interface – Pixel Perfect Perfection • Custom Item Types and Item Templates • Navigation Bar and Sitemap • Broker Portal – OIC Extension • Creative use of Perspectives • Custom Search • Managing Content w/ Approvals in 9026 • What Next?

  3. E-Business Suite and Portal: The HPHC Vision…… Employers, Providers, Brokers and Members conduct business On Oracle E-Business Suite applications via the Portal

  4. Background • HPHC’s goal to make healthcare easier for member, employers, brokers and providers through personalization and integration • Portal on the intranet • Portal to reduce administrative costs

  5. Integrating with ESS • HPHC had an existing security infrastructure using Netegrity • Challenge: Configure Oracle9iAS Portal to utilize Netegrity for authentication on Windows 2000 • Solution: • Implement IIS and Oracle Reverse Proxy • Utilize standard Oracle9iAS Single Sign-On features to catch Netegrity authentication

  6. Pixel Perfect Perfection • Former site was ColdFusion • Site design took 1 year to be approved – no design changes allowed • Site was largely static – 1 person maintained with help of outsourcing vendor • User Interface Templates • Migration to Portal intended to speed content delivery and ease site management • Utilizing Custom Item Types to ensure consistency and ease development

  7. Templates • 1-2 UI Templates per Pagegroup • 1-2 Page Templates per page group • Public/Members Template Changes when user is logged in

  8. UI Template <HTML dir=#DIRECTION#> <HEAD> #PAGE.STYLE# #PAGE.BASE# <title>Harvard Pilgrim Health Care - #TITLE#</title> <link rel="stylesheet" type="text/css" href="/hpincludes/hphcstyles.css" title="HPHC Styles"> <script language="JavaScript" src="/hpincludes/utilities.js"> </script> </head> <ORACLE> DECLARE v_user_logged_on boolean; BEGIN v_user_logged_on := portal.wwctx_api.is_logged_on; IF v_user_logged_on THEN -- build logged on UI … ELSE -- build note logged on UI … END IF; …

  9. Page Tempate • Item Region • Portlet Region • Quicklinks Region • Hidden Files Region • Login Region • NavBar, BottomLinks, Page Title in UI Template

  10. Custom Item Types

  11. Item Templates

  12. NavBar & SiteMap

  13. HPHC Insurance Brokers Business • Over 600 insurance brokers bring new business to the HPHC health plan. • Brokers were receiving paper commission statements via the mail.

  14. “We want to replace our paper statement with an electronic statement displayed through the portal” • John Dunne, HPHC

  15. The Broker Portal Features: • Online registration • Access to personalized, secure commission and account information • 24X7 access • Download information in Excel format

  16. Components ORACLE E-BUSINESS SUITE ORACLE9iAS PORTAL Data Sources User Interface Financials Oracle Portal Framework Oracle Payables Incentive Compensation

  17. The Solution Oracle9iAS Portal http://www.harvardpilgrim.org E-Business Suite

  18. E-Business Suite and Portal:The Connection………. Portal/OID Database Link Custom attribute in OID: Broker resource id Logged in Broker Dynamic Page Application Component User Interface CRM Data Source Broker resource id Jtf_rs_salesreps

  19. Online Commission Reports • Broker Summary Statement • Broker detailed fully insured accounts statement • Broker detailed ASO accounts statement

  20. Access to the Broker Portal

  21. Broker Portal: Summary Report

  22. UI Templates and Dynamic Pages • Portal 9.0.2.2 did not apply the UI Template to the Dynamic Page display • Portal 9.0.2.6 does . . .

  23. D E M O N S T R A T I O N Broker Portal Demo

  24. The Benefits HPHC positioned as an e-health leader……… • Portal framework reduced development time • Data downloadable in Excel format which is convenient for Brokers • 24X7 access to real time information • Personalized, secure access to key information ……..Resulting in Increased productivity for Brokers

  25. Perspectives & Custom Search • Demo HealthLinks Library

  26. Managing Content – 9.0.2.6 • Staging Area • View Only User • Approvals

  27. What’s Next? • Personalized Content • Value added portlets • Rates • To Do Lists • Health News • Intranet Consilidation • Document Searching • Collaboration

  28. Next Steps…. • To request a complimentary 1-on-1 consultation to begin a personalized assessment of the potential benefits of an Oracle solution based on your organization’s environment, stop by the Oracle Consultations area in the Oracle DEMOgrounds section of the Exhibit Hall. • For information on our services, visit the Oracle Consulting booth in the Oracle Services area in the Oracle DEMOgrounds section of the Exhibit Hall.

  29. Reminder – please complete the OracleWorld online session surveyThank you.

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