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U.S., W. European and World Wide Market and Trends for Laser and Inkjet Supplies John Shane Director, Communication Supp PowerPoint Presentation
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U.S., W. European and World Wide Market and Trends for Laser and Inkjet Supplies John Shane Director, Communication Supplies Consulting Service September 2010. Industry analyst firm focused on the consumer imaging, office document technology and production printing & publishing industries.

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slide1

U.S., W. European and World Wide Market and Trends for Laser and Inkjet Supplies

John Shane

Director, Communication Supplies Consulting ServiceSeptember 2010

slide2
Industry analyst firm focused on the consumer imaging, office document technology and production printing & publishing industries.

UK

Boston

Tokyo

Beijing

Focused Credible Responsive Visionary

relationship based consulting services
Relationship-Based Consulting Services

Hardware

Services

Software

Supplies

  • Digital Photography
  • Image Scanning
  • Photo Printing
  • Internet Imaging
  • Digital Photography
  • Internet Imaging
  • Image Scanning
  • CommunicationSupplies
  • Photo Printing

Consumer

  • Digital PeripheralsSolutions
  • Image Scanning
  • China Printers
  • Network DocumentSolutions
  • Managed Print Services
  • Dynamic ContentSoftware
  • Network DocumentSolutions
  • CommunicationSupplies

Office

  • On Demand Printing
  • Wide Format Printing
  • Jetting Technologies
  • Production Workflow Solutions
  • Document Outsourcing
  • Business Development Strategies
  • Dynamic ContentSoftware
  • On Demand Printing
  • Production WorkflowSolutions
  • CommunicationSupplies

Production

u s print volume b
U.S. Print Volume (B)
  • “Print” volume withstood previous recessions
    • Explosion of devices, analog to digital
    • Hint of some impact from recessions
  • Print volume declines in ‘08 and ‘09
    • Market is mature
    • Recession is be deeper
  • Office market is most vulnerable
    • Fewer people and less activity
    • Focus on costs, electronic workflow
  • Production is more resistant
    • Analog to digital
    • Higher value pages (color)
  • Home may be the most resistant –but for photos?
recession s current impact on the supplies market
Recession’s current impact on the supplies market
  • Overall print volumes are down in ‘09, 9% from the peak in 2007
    • Reduced headcount and activity
    • Emerging MPS impact
  • Great incentive to save money on office supplies
    • 3rd Party Product gains share but not enough to offset overall decline
      • 35% share for B/W printer, 23% share for B/W MFPS, 6% share for Color devices
    • Duplex rates
    • Restricted color use
  • Growing interest in Managed Print Services
    • Print volume reductions come with MPS
recession s longer term impact on the supplies market
Recession’s longer term impact on the supplies market
  • Slower growth than previously forecasted
    • Slow return of white collar employment
    • Residual reluctance to increase costs
    • Slower decline for B/W printing
    • Slower shift to color, on-going controls
    • Some aftermarket share gains to stay?
  • MPS gains share and impacts supplies
    • Print volume reductions within an organization
      • Shift to less-paper processes
    • Increased use of 3rd party
    • Duplex printing
    • Shift to higher volume machines with lower CPP?

InfoTrends believe that the recession will have a long term impact on print

slide12
U.S. & Western Europe Electrophographic Marking Supplies $M at Final POSElectrophotographic Copier and Printer and MFP

Total Value=Toner, Developer, photoreceptor and Residual Cartridge

US

Western Europe

slide13
U.S. & Western Europe Electrophotographic Marking Supplies $M at Final POS Electrophotographic Copier and Printer and MFP

US

Western Europe

world total marking supplies value at final pos m electrophotography and desktop inkjet
World Total Marking Supplies Value at Final POS $MElectrophotography and Desktop Inkjet
world total marking supplies m at final pos electrophotography and desktop inkjet
World Total Marking Supplies $M at Final POSElectrophotography and Desktop Inkjet
u s color aftermarket issues
U.S. Color Aftermarket Issues
  • Aftermarket penetration about 7%
    • Higher for separates and for non-Chemically produced toner
    • Lower for AIOs
    • Developer
  • AIOs very difficult . Barriers are:
    • Toner
    • Matching toner to drum
    • Process problems/reliability
    • Reseller concerns?
  • Users are ready to try aftermarket color
  • Resellers may not be ready to offer them
q47 toner cartridges typically purchased for laser print devices
Q47: Toner Cartridges Typically Purchased for Laser PRINT Devices

Which type of toner cartridges does your company typically buy for your laser printers or multi-function devices?

N = 306 303 302 303

q53 whether toner cartridges are refilled
Q53: Whether Toner Cartridges are Refilled

For the non-OEM, refilled, remanufactured, compatible toner cartridges that you use.

N = 177 110 115 163

q48 inkjet cartridges typically purchased for inkjet print devices
Q48: Inkjet Cartridges Typically Purchased for Inkjet PRINT Devices

Which type of inkjet cartridges does your company typically buy for your inkjet printers or multi-function devices?

N = 306 303 302 303

q54 whether inkjet cartridges are refilled
Q54: Whether Inkjet Cartridges are Refilled

For the non-OEM, refilled, remanufactured, compatible inkjet cartridges that you use.

N = 158 71 68 138

reasons for office printing
Reasons for Office Printing

Fading

Emerging

Rapid

Growth

Peaking

Declining

Read and Discard

Temporary Reference

Printing Growth

Transactions

Collaboration/Editing

?

Archival/Storage

Time

document printing migration and losses
Document Printing Migration and Losses

Short run color

Variable data

Conventional

Print

Photo Books

On demand

Marketing

Production

Digital

Mobility

Social Media

Promotional

Newspapers

Forms

Magazines

Invoices

Office

Print

Statements

Reports/Memos

E-mail

office document printing lifecycle
Office Document Printing Lifecycle

Fading

Emerging

Rapid

Growth

Peaking

Declining

Contracts/Legal Docs

Forms/Invoices

Engineering Docs

Printing Growth

Web Pages

Financial Reports

Proposals

Maps

Spreadsheets

E-mail/Memos

Color Brochures

Presentations

Marketing

Collateral

Reports

Mobile?

Newsletters

Social Media?

Time

slide46
U.S. MPS Share of Supplies Market $M at Final point of Sale – Supplies in Office Environment (Excludes Home and Production)
slide47

Percentage of Money Initially Saved by Assessment

U.K. France, Germany

N = 184 128

Respondents who are currently engaged in MPS

mps disrupting the supplies market
MPS disrupting the supplies market
  • Less print in the workflow
  • More duplex printing
  • Lower cost per page
    • Migration to more cost effective devices
    • Cost pressure across all classes of office devices
    • Increased use of 3rd party supplies
    • Controls on color
  • Cost per coverage pricing model?
  • Disruptions in the distribution channel
distribution issues
Distribution Issues
  • MPS impact on the channels?
    • Who will lose who will win the business as it shifts under an MPS plan
    • All suppliers need to position for MPS
  • What is the role of the contract stationer in MPS?
  • What is the role of the internet specialist?
  • Distributors?
  • How does MPS change supplies buying and delivery?
u s mps impact on supplies 2010
U.S. MPS Impact on Supplies 2010

Level of MS Service

Channel Legacy of MPS Provider

End User Organization Size

slide51

Mean Importance of Criteria in Choosing to Engage in Managed Print Services – Total (Q.26) (1)

Q.26: Rate the importance to each of the following criteria to why you chose to engage in Managed Print Services? (1 to 5 - 1 not important to 5 extremely important)

Extremely Important

Not Important

N = 439

U.K. France, Germany

importance of criteria for engaging in managed print services 1
Importance of Criteria for Engaging in Managed Print Services (1)

Rate the importance to each of the following criteria to why you chose to engage in Managed Print Services?

Not Important

Very Important

U.S MPS Study

N = 343

Source: Professional & Managed Print Services Multi Client Study

current types of supplies companies are getting through mps services q 88
Current Types of Supplies Companies Are Getting Through MPS Services (Q.88)

Q.88: What types of supplies are you currently getting through your MPS services?

U.K. France, Germany

N = 208

Respondents who are currently engaged in MPS

type of supplies received through mps services
Type of Supplies Received Through MPS Services

What types of supplies are you currently getting through your MPS services?

U.S MPS Study

N = 157 Respondents involved or familiar with Managed Print Services who are currently using Managed Print Services for their company

Source: Professional & Managed Print Services Multi Client Study

general category of supplies company opt to use more of
General Category of Supplies Company Opt to Use More of

What general category of supplies did your company opt to use more of as a result of its document assessment?

U.S MPS Study

N = 76 Respondents that have used/is using document assessment software or has engaged in some sort of consulting services

Source: Professional & Managed Print Services Multi Client Study

marking supplies distribution channel share
Marking Supplies Distribution Channel Share

100%

90%

Other Channels

80%

Internet Specialist

Other Consumer Retailer

70%

Which channels will

make way for MPS?

Paper Merchant

Hardware Vendor Direct

60%

Forms MFR/Dist.

Direct Mail Catalogs

50%

Warehouse Clubs

MPS

Computer Superstore

Office Superstores

40%

Printer Dealers

BTA

30%

IP Specialist

Small BPIA

20%

Contract Stationer

10%

0%

2006

2007

2008

2009

2010

2011

slide58

Importance of Environmental Features When Making the Decision to Purchase Printer Products

How important are the following environmental features when making the decision to purchase printer products for your business?

N = 319

environmentally responsible printer brands
Environmentally Responsible Printer Brands

Please indicate which of the following printer/printing brands are best described by the following statements: 'is environmentally responsible'

N = 319

usa and w europe remanufacturer laser cartridge flows
USA and W. Europe Remanufacturer Laser Cartridge Flows

20% are Collected again

~74% Good*

Remanufactured

= Recollect

only 15% of

cartridges

needed

85% fall out

of the loop

~26% Bad*

Recycle or Landfill

80%

Land Fill

usa and europe remanufacturer inkjet cartridge flows
USA and Europe Remanufacturer Inkjet Cartridge Flows

14% are Collected again

~70% Good*

Remanufactured

= Recollect

only 10% of

cartridges

needed

90% fall out

of the loop

~30% Bad*

Recycle or Landfill

86%

Land Fill

u s what happens to cartridges components that remanufacturers collect but can t use or sell
U.S. What happens to Cartridges/components that remanufacturers collect but can’t use or sell?
patents and intellectual property
Patents and Intellectual Property
  • OEMs are increasing their vigilance to protect their intellectual property
  • Increasing pace of lawsuits and actions through the US Government International Trade Commission to receive damages, court injunctions or exclusion orders to protect against product that infringes intellectual property
  • We expect that US based vendors and resellers will develop a heightened concern about new-build supplies especially those made in China.
q55 opinion on counterfeit cartridges
Q55: Opinion on Counterfeit Cartridges

Do you believe that there is a lot of counterfeit toner and inkjet cartridges in the market?

N = 306 303 302 303

q56 counterfeit cartridges causing problems
Q56: Counterfeit Cartridges Causing Problems

Do you believe that counterfeit toner and ink cartridges present a problem for your company?

N = 306 303 302 303

summary
Summary
  • US and WE are flat with potential for slight revenue growth
  • MPS is a threat to the supplies market growth
  • MPS likely increases aftermarket share and disrupts the channels
  • Green is of growing importance but may have the PR edge
  • Legal is moving into high gear