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Conducting Interviews. "The purpose of interviewing...is to allow us to enter the other person's perspective .” – Michael Quinn Patton. Goals for the next 30 minutes:. How to plan and conduct interviews Different types of questions The importance of listening

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conducting interviews

Conducting Interviews

"The purpose of interviewing...is to allow us to enter the other person's perspective.” – Michael Quinn Patton

goals for the next 30 minutes
Goals for the next 30 minutes:
  • How to plan and conduct interviews
  • Different types of questions
  • The importance of listening
  • Giving you a chance to practice writing interview questions
pre interview 1 develop clear objectives
Pre-Interview 1: Develop clear objectives:
  • Are you looking for facts/opinions?
  • Do you have Open (the interviewee will have the freedom to go into details) or Closed (yes/no) questions?
  • Are you asking the right person for the information you want?
  • Will your interviewee be comfortable with your questions?
pre interview 2 decide how you want to conduct your interview
Pre-Interview 2: Decide how you want to conduct your interview:
  • In person?
  • By phone?
  • By email?
pre interview 3 where
Pre-Interview 3: Where?
  • Your home?
  • Their home?
  • Somewhere neutral?
pre interview 4 set up an appointment
Pre-Interview 4: Set-up an Appointment:
  • Introduce yourself and the purpose of your interview
  • Decide and agree upon a mutual time and location
  • Discuss how much time you would like to speak to them
  • Explain the question areas you want to pursue
question planning advice questions should
Question Planning Advice: Questions should…
  • Be clear
  • Be in a logical order
  • Be connected to the previous question
  • Be designed to allow the interviewee to answer freely (avoid leading questions)
  • Be written down
the 6 types of topics in interviews
The 6 Types of Topics in Interviews:

You will need to spend some time deciding which of these question types will work best for collecting the information you need.

  • Behaviors – what a person has done or is doing
  • Opinions/values – what a person thinks about a topic
  • Feelings – how a person feels about a topic
  • Knowledge – facts about a topic
  • Sensory – seen, touched, heard, tasted, or smelled
  • Background/demographics – age, education, etc.
during the interview
During the Interview
  • Have your questions in front of you
  • Be prepared to write down new questions as they pop up while the interviewee speaks
  • Seek clarification – what is your interviewee really saying?
other useful interview a dvice 1
Other Useful Interview Advice 1
  • Have a pen/pencil and paper ready to write – paraphrase whatever you heard
  • If you have something to record the person (audio or video), ask beforehand if they’re willing to have themselves recorded.
other useful interview advice 2
Other Useful Interview Advice 2
  • Small talk can be good! – weather, sports, flowers, whatever – if you’re both relaxed and having a good time, you’ll get a lot more information
  • Share your writings with your interviewee later – they can clarify or give you more details on a topic addressed in the interview