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Explore psychological and behavioral influences on consumer decisions, the consumer decision process, and the importance of consumer research in advertising planning. Discover strategic research methods, challenges, and key points.
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Strategic Research Lecture 9
Recap • Psychological Influences that Motivate Consumers • Behavioral Influences on Consumer Decisions • The Consumer Decision Process • Segmenting and Targeting
Chapter Outline • Chapter Key Points • Research: The Quest for Intelligence and Insight • Consumer Research • Consumer Research Process • Uses of Research • Research Methods Used in Advertising Planning • Choosing Research Methods
Key Points • Discuss the types of strategic research • Identify the four uses of research in advertising • List the common research methods used in advertising • Explain the key challenges facing advertising research
Research: The Quest for Intelligence and Insight • Market research • Compiles information about the product, product category, and other details of the marketing situation • Consumer research • Used to identify people who are in the market for the product
Research: The Quest for Intelligence and Insight • Advertising research • Focuses on all the elements of advertising • IMC research • Used to assemble information in planning the use of a variety of marketing communication tools • Strategic research • Uncovers critical information that becomes the basis for strategic planning decisions
Consumer Research • Consumer Research Paradigms • Quantitative Research (Positivism) • Qualitative Research (Interpretivism) • Triangulation (Qualitative + Quantitative)
Summary • Chapter Key Points • Research: The Quest for Intelligence and Insight • Consumer Research • Consumer Research Process
References • Wells, W., Burnett, J. and Moriarty, S. (2006), Advertising Principles and Practice, Prentice-Hall, New Delhi, ND. • Schiffman, L.G. and Kanuk, L.L. (2011) Consumer Behavior, 7th Ed, Prentice Hall.