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NO TYPE OR IMAGES CAN TOUCH THE SKY . IATA CASS. CASS and CASS Link presentation – Tel Aviv July, 2011 Rod Best Yaniv Sorany. Agenda. CASS Introduction CASS Rules CASS Operational Procedures CASSLink CASS Governance CASS Products & Solutions IATA Customer Portal . CASS Introduction.

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iata cass

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IATA CASS

CASS and CASSLink presentation – Tel Aviv

July, 2011

Rod Best

Yaniv Sorany

agenda
Agenda
  • CASS Introduction
  • CASS Rules
  • CASS Operational Procedures
  • CASSLink
  • CASS Governance
  • CASS Products & Solutions
  • IATA Customer Portal
what is the cargo accounts settlement system cass

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What is the Cargo Accounts Settlement System - CASS?
  • Industry settlement system
  • IATA neutral service
  • Serving the industry for over 30 years
  • Built on global standards
pre cass
Pre-CASS:

Complex…..duplicated…..costly…..difficult to manage

Airline B

Airline C

Airline A

F/Fwder

F/Fwder

F/Fwder

F/Fwder

F/Fwder

slide6

Airline A

Airline C

IATA CASS OFFICE

F/Fwder

F/Fwder

F/Fwder

F/Fwder

F/Fwder

CASS

Airline B

slide7

Frt Fwder

2.Invoices

IATA CASS

OFFICE

3.Remittances

4.Settlement

CASS

Manager

Local

(Mediator)

5.Discrepancies

1.AWB Data

Airlines

benefits to airlines
Benefits to Airlines
  • No need for payment chasing
  • Collective system
  • Neutral and fair administration
  • e-output
  • Economies of scale
  • Data security
  • Disciplined dispute and default procedures
  • Industry standard credit terms
  • Standardized output
benefits to forwarders
Benefits to Forwarders
  • Simplification
  • 1 invoice
  • 1 payment
  • Standard Output Documentation
  • Economies of scale
  • Improved industry discipline
  • Improved dialog with airlines
  • On-line dispute resolution
  • e-output
  • Easier reconciliations
slide10

CASS Export

Countries

Austria

Belgium & Luxembourg

Bulgaria

Central Europe (CZ, PL, HU, SK)

Cyprus

France

Germany

Greece

Ireland

Italy

Malta

Mauritius

Morocco

Netherlands

Nordics (DK, FI, NO, SW)

Baltics (EE, LT, LV)

Portugal

Romania

Spain

Switzerland

Turkey

United Kingdom

Australia

Bangladesh

Cambodia

Chinese Taipei

Fiji

Hong Kong

Indonesia

Japan

Malaysia

New Caledonia

New Zealand

Pakistan

Papua New Guinea

China People’s Republic

Philippines

Singapore

South Korea

Thailand

Vietnam

Argentina

Brazil

Bolivia

Canada

Chile

Colombia

Costa Rica

Dominican Rep.

Ecuador

Mexico

El Salvador

Guatemala

Panama

Peru

Uruguay

USA (CNS)

Venezuela

Egypt

Gulf (AE, BH, KW, OM, QA)

Israel

Jordan

Kenya

Mauritius

Morocco

Saudi Arabia

South Africa

Tanzania

Tunisia

Uganda

Yemen

Possible expansion in the future to:Ethiopia, India, Russia, Ukraine, Lebanon

cass link in 2010 the export facts
CASSLink in 2010, The Export facts

CASSLink EXPORT today:

  • 83 CASS Export Countries
  • 3.823 Airline Representations (+ 10%)
  • 330 General Sales Agents (+ 14%)
  • 18.319 Agent IATA codes (HQ) + 12.139 branches
  • 19.335 Enabled Userid's (+ 16%)
  • 50.330 Loaded billing files (+ 2%)
  • 3.434 Billing period processes (+ 19%)
  • 1.890.850 Fiscal Invoices (+ 6%)
  • Created 423.760 PDF, 89.839 HOT, 106.116 XLS
  • 285.844 e-signatures
key cass rules

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Key CASS Rules

Applicable Cargo Agency Conference Resolutions –

  • Resolution 851 – Cargo Accounts Settlement System
  • Resolution 853 – CASS Import & Terminal Charges
  • Resolution 801r – Reporting and Remittance Procedure
  • Antitrust Exemption for CASS Israel
key cass manuals

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Key CASS Manuals
  • CASS Technical Specifications Handbook
  • ISSSP Manual
  • CASSLink User Manual
cass participants

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CASS Participants
  • IATA requires airlines, or their GSSA’s to sign Agreements before they can join CASS operation. CASS Membership may be through one of the following conditions, thus the Agreements required very accordingly:
  • IATA Member Airline (Direct Participant)
  • Non-IATA Member Airline (Direct Participant)
  • General Sales & Services Agent (GSSA)
  • IATA Cargo Agents
  • CASS Associate (non-IATA Cargo Agents)
cass participants airline

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CASS Participants - Airline

IATA Member Airlines (Direct Participant)

  • Counterindemnity Agreement - Resolution 851 Appendix 'C'
  • Bank Account Beneficiary instruction signed by 2 senior managers from the Airline's head offices, one of the being the CFO (Local Bank Account or for cross border payment through ICCS)
  • Israeli Antitrust Authority Exemption for CASS – Attachment A
  • CASS Airline Participation Details Form
  • Entry Fee of USD 2,500.00

Non-IATA Member Airlines (Direct Participant)

  • Form and Application and Concurrence - Resolution 851 Appendix 'E'
  • Bank Account Beneficiary instruction signed by 2 senior managers from the Airline's head offices, one of the being the CFO (Local Bank Account or for cross border payment through ICCS)
  • Israeli Antitrust Authority Exemption for CASS – Attachment A
  • CASS Airline Participation Details Form
  • Entry Fee of USD 3,500.00
  • Annual Subscription Fee of USD 500.00
cass participants gssa

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CASS Participants - GSSA

General Sales & Services Agents (GSSA)

  • GSSA pay only one entry fee irrespective of the number of Airlines it represents. All other costs are based on the respective volumes airline’s GSSA processes through the system.
  • Form of Application and Concurrence - Resolution 851 Appendix 'F'
  • Form of Authorization by an IATA Member Airline (from each represented Airline) - Resolution 851 Appendix 'G'
  • Form of Authorization by a Non-IATA Member Airline (from each represented Airline) - Resolution 851 Appendix 'G'
  • Bank Account Beneficiary instruction signed by 2 senior managers from the GSSA head offices, one of the being the CFO (Local Bank Account or for cross border payment through ICCS)
  • Israeli Antitrust Authority Exemption for CASS – Attachment A
  • CASS Airline Participation Details Form
  • Entry Fee of USD 3,500.00
  • Annual Subscription Fee of USD 500.00
cass participants agent

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CASS Participants - Agent
  • ATA Cargo Agents
    • CASS Participation Details Form.
    • Joining Fee – free of charge
  • CASS Associate (non-IATA Cargo Agents)
    • Sponsor CASS Airline
    • CASS Associate Agreement
    • CASS Participation Details Form
    • An Annual fee of CHF 465.00 (joining fee will be waived in 2011)
cass billing period

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CASS Billing Period
  • Billing Period means a period for which processing take place and billing report make available.
  • There are twenty-four (24) Billing Periods each calendar year. i.e. two (2) per month.
  • The Billing Periods are: 1st to 15th and 16th to last day of month
  • In principle billing reports will be available within five (5) working days after closing of the billing period.
cass correction period

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CASS Correction Period
  • A Correction Period is an additional processing used to correct billing error in the initial billing production.
  • 1 Correction Period per Billing Period
cass settlement

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CASS Settlement
  • Payment of amounts owed to Airline or GSSA by Agent through CASS for billing of AWB’s, CCA’s and DCM’s.
  • The settlement day is 30 days after closing of billing period. e.g. for billing period 1-15 Aug, the settlement day is 15-Sep.
  • Payment in Electronic Fund Transfer only.
  • Payment in US Dollar only.
what is cass link

What is CASSLink?

CASSLink is IATA’s web-enabled solution for global cargo processing of Airlines documents – Air Waybills and correction documents (CCA’s & DCM’s) for billing to IATA Cargo Agents and CASS Associates participation in Cargo Account settlement System – CASS.

airline master file

Airline Master File

  • Airline Code
  • Name
  • Address
  • Contact
  • Email, etc
  • VAT
report options

Report Options

  • Hot File
  • PDF
  • XLS
  • Email recipients
cass link airline bank set up

CASSLink Airline Bank Set-up

  • Bank Account Name
  • Branch
  • Bank ID
  • Account Number
cass link airline user set up

CASSLink AirlineUser Set-up

  • Unique Username that identifies the Airline and the User
  • Email address
  • CASS Operations
  • Individual functions/services assigned
  • Airline locations linked
cass link input services

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CASSLink Input Services
  • The Input Services function is used by Airlines and GSSA’s to “upload” the billing information into CASSLink
  • The billing file is a .txt file containing:
    • A Header record
    • AWB, CCA and DCM records
    • A Trailer record
  • Details of the billing file specifications may be found in the CASS Technical Specification Hanbook.
cass link invoice report codes

What do the 2-letter codes on the CASSLink Invoice mean?

AD - Add Record (used of CCR/DCR record line)

DL - Deletion Record (used for CCO/CCO record line)

NC - No Commission paid on Weight/Valuation Charge

LT - Late Submission (AWB Execution Date in previous Billing Period)

SR - Service AWB (system will process the shipment even if no weight charge is shown)

VD - Voided AWB

CASSLink – Invoice Report Codes

cass link document duplication

CASSLink - Document Duplication

Air Waybill – Airline + AWB Serial Number + Agent code

Correction (DCM/CCA) – Airline + AWB Serial Number + Agent code + Correction number

Within the CASS “Storage Period”

The Storage Period may differ in each CASS Operation and can vary between 12 months and 5 years. Check with the CASS Manager to verify.

cass link output services output airline

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CASSLink Output ServicesOutput Airline
  • The Output option allow airlines to view the project amount to be Invoiced and to download his Cargo Sales Invoice and Billing Statement after the report produced in CASSLink.
  • Airline Output reports may be in three (3) formats:
    • PDF
    • Excel Spreadsheet
    • HOT File (text file)
cass link hot file

CASSLink – HOT File

The Hand Off Tape (HOT) is so called because originally, this file was made available to all users on a magnetic tape floppy disk. The term as stuck and the universal generic term for the flat or text (.txt) billing file is HOT file.

The HOT file is used by airlines to reconcile the billing data in the accounting system.

The HOT file can be emailed to a nominated email address, or download form CASSLink.

The resulting HOT file output contains a string of data as below:

cass link excel file

CASSLink – Excel File

In addition to the HOT file, a spreadsheet “.xls” (Microsoft excel format) file is also available to airlines.

The XLS file contains Billing and Invoice summaries.

The resulting XLS file output contains a string of data as below:

cass link output services awb history

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CASSLink Output ServicesAWB History
  • The AWB History option allow airlines to search of any Air Waybill processed in CASSLink.
  • Simply enter the AWB number, select the airline and then click search to find the record.
slide62

CASSLink Correction Module

  • What happens when an agent receives their CASSLink invoice and discovers an error. How do they request a correction?
  • The CASSLink Corrections Services module is an important component of the CASS Billing process. The central component of this is the ability for the agent to request a correction “Online”.
  • Airlines have the opportunity to address any correction request in three ways.
  • Enter a correction document (CCA or DCM) into a billing file and load manually into CASSLink (in the same way as AWB’s), or
  • Enter an Online Correction, if on-line corrections have been activated for the particular carrier.
  • Approve a Request for Correction entered by the agent, if on-line corrections have been activated for the particular carrier.
  • This presentation follows this third option, from the entry by the Agent, to Acceptance of the Correction by the Airline.
slide63

When a billing error is identified by the Agent, the Agent may elect to use the “Correction Services - Add Correction” menu to enter a “Request for correction”

Enter all details – Agent, Airline, AWB number and select “New”

slide64

Sample Online Correction page

Invoice data (as billed) is auto-populated in the “Original/Incorrect” portion of the Correction document

Corrected data is entered by the agent, including a “Reason for Correction” and taxes, charges etc.

Check the corrected amount

When the correction details have been entered correctly, select “SAVE”

slide66

When the Request for Correction has been Saved by the Agent, the Airline is alerted that they have an unapproved correction

The CASSLink “Home” page alert to the Airline is only displayed when there are Unapproved (Pending) Corrections awaiting action.

By clicking on this message, the User is taken to the “View Corrections” screen automatically.

The Airline contact will also be notified by email if the Correction Request is Pending overnight

slide67

Airline goes to “View Corrections” to view all unapproved Corrections

Click on “Show” to see the correction request details

The list may be sorted by clicking any underlined column Heading – Value, Entry, Agent, AWB etc

slide68

Accept: The airline accepts the online correction and the system generates the correction record

Reject: The airline refuses the online correction, and gives a Reason for rejection

Airline Handled: The airline accepts but will handle it through its own cargo accounting system (usually via billing file)

Amend: The Airline agrees a correction is warranted, but not with the amount requested by the agent

Note:

Only a User that has “Approve Corrections” access in their User profile can perform these functions

slide72

Automatic Approval of Corrections

From 01 October 2009, Resolution 801r has been amended to allow the provision for CASSLink to “Accept” corrections entered by an Agent that are not “Actioned” by the Airline before the cut-off date.

What constitutes “Action” by the Airline?

Accept, Reject, Amend or Airline Handled are all acceptable responses to a correction request.

slide73

How Auto-Approval works

Example:

Billing Period processing – 24 Aug, output available on 25 Aug

Query Cut-Off Date – 31 Aug

Airline Response Deadline and Correction Period processing – 7 Sep

Agent

Remittance

Period

End

Agent Query

Cut-off

4 days

4 days

Billing Period

processing

Airline response &

Correction processing

cass link stock management

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CASSLink Stock Management
  • Available to all Airlines and agents participating in CASS Export
  • Activation is straightforward and simple
  • The service is available 24 x 7
  • Airlines control the allocation of their Stock numbers
  • Airlines pay to use Stock Management, for Agents it is free
advantages of using stock management

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Advantages of using Stock Management
  • No more last minute phone calls to Airlines requesting NAWB numbers
  • No more lost fax’s requesting or advising NAWB numbers over the telephone
  • No limitation on system access for Users
  • Set-up by Airlines based on customer usage/requirements
airline set up options
Airline Set-up Options
  • Standard Allocation – standard number of AWB numbers per allocation. May be altered on individual basis
  • Express Range – A separately allocated Range
  • Global Range – will the Stock Allocations be made from this CASS Operation or another
  • Warning Level – When will low stock warning be issued
airline set up options1

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Airline Set-up Options
  • Lock Allocation – Only allocate the agent the “Standard Allocation” every time
  • Email Addresses – for Allocation notification – up to 3
  • Receive XML message attachment with email notification
  • Allow – Only applicable in USA
stock management getting started what does the airline need to do

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Stock ManagementGetting Started…what does the Airline need to do
  • Contact your Cargo Services Manager
  • Complete a Stock activation form
  • Identify the agents to which you currently allocate NAWB numbers
  • Determine average monthly usage for these agents
cass link airline toolbox

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CASSLink Airline Toolbox
  • The airline toolbox option allow airline users to download the following reports
    • Agent List
    • Settlement Analysis
    • Correction Report
slide95

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The agent list report

(XLS spreadsheet)

include:

  • Agent code
  • CASS code
  • Name
  • Address
  • Telephone
  • VAT number
slide96

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The Settlement

Analysis Reports

include a graphical

data in PDF and

XLS )

The reports available:

  • Settled
  • Transactions
slide97

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The Correction Report

Allow users to receive

an XLS report of on-

line correction status:

cac structure
CAC Structure

Cargo Committee

(CC)

Cargo Agency Conference

(CAC)

Cargo Procedures Conferences Management Group

(CPCMG)

IATA/FIATA Consultative Council

(IFCC)

Settlement and Remittance Committee (SARC)

CASS Policy Group

(CPG)

Air Cargo Programme Joint Council (ACPJC)

IATA Cargo Advisory Panel (ICAP)

IATA/FIATA Customs Working Group

(IFCWG)

Agents Liaison Working Groups (ALWG)

Economic Watch Panel

(EWP)

General Assembly/Executive Council (GAEC)

Local Customer Advisory Group (LCAG)

local customer advisory group cargo lcag c
Local Customer Advisory Group CargoLCAG-C
  • Country based Body
  • Airline and GSSA body (up to 10 persons)
  • Advice, as a user forum, on all local matters concerning the local CASS operation, rules and procedures
  • Reports to Cargo Agency Conference and CPG
  • Managed by local CASS manager
agents liaison working group alwg
Agents Liaison Working Group(ALWG)
  • Country based Body
  • ALWG is effectively a user group of CASS customers (airlines, GSSAs and freight forwarders
  • Dialogue body on all local matters concerning the local CASS operation, rules and procedures
  • No decision making authority
  • Managed by local CASS manager
cass route analyser

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CASS Route Analyser

Understand your business and your markets

cass route analyser1

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CASS Route Analyser

Understand your business and your markets

cass route analyser2

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CASS Route Analyser

Understand your business and your markets

cass route analyser3

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CASS Route Analyser

Understand your business and your markets

iata customer portal1

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IATA Customer Portal

The IATA Customer Portal provides you with a single point of access to information on Cargo Agent Accreditation and CASS Operation.

Visit our Resource Center for manuals, calendar, reporting of standards, administrative forms and other useful information.

For further information, kindly Log an Enquiry in our Customer Portal and this enquiry will be answered with the highest priority by one of our representatives.

International Air Transport Association

Trade Tower Building, 8th Floor

25 Hamered Street, Tel Aviv

Customer Portal: http://www.iata.org/cs

E-Mail: info.il@iata.org

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*************** Note: This is an optional transition slide ***************

Thank You!