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Organization Development New Employee Onboarding. Kelley Tousey Onboarding Coordinator, CalSTRS. Overview of Program. The Onboarding Program at CalSTRS was created in 2002 when Jack asked Training to develop a NEO.

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organization development new employee onboarding

Organization DevelopmentNew Employee Onboarding

Kelley Tousey

Onboarding Coordinator, CalSTRS

overview of program
Overview of Program

The Onboarding Program at CalSTRS was created in 2002 when Jack asked Training to develop a NEO.

However, the Program was formalized in 2009 with staffing to fully support the program. The OB Program is supported by leaders and executive management.

onboarding coordinator responsibilities
Onboarding Coordinator Responsibilities
  • Communicate and receive all information on new hires
  • Email personnel packet/prepare welcome bag (keep OB materials)
  • Enroll 7 OB classes – monitor attendance
  • Oversee operation of program/OBA’s
  • Facilitate training classes
  • Educate leaders on value of OB program
  • Overall support manager/ambassador/employee
who is involved in the onboarding process
Who is Involved in the Onboarding Process?

OB Coordinator

OB Ambassador

Hiring Manager


Technology Services

Training Services

Facilities Operations

Personnel Services

Survey, Research and Analysis

elements of onboarding first year
Elements of Onboarding – First Year

Pre-arrival calls – OBC, OBA, Manager

7 core Onboarding training courses

Welcome Aboard

Building Tour


Core Values

State Service Overview (for employees new to State employment)


Internal Controls

Feedback/support from manager

Regular 1:1’s



statistical information
Statistical Information

CalSTRS onboards approximately 160 new employees every year with only approximately 25 of those new employee’s leaving CalSTRS within the first year.

These numbers do not include temporary appointments.

the future of onboarding at calstrs
The Future of Onboarding at CalSTRS

Development of an Onboarding program designed for managers who are hiring managers (leadership)

Have all leaders fully participate in the program so that all new employees receive the same Onboarding experience.

Develop and implement a strategy for continued employee engagement past the initial first year.