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Duke Heaton, Network Engineer, UVU September 25, 2013 PowerPoint Presentation
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Duke Heaton, Network Engineer, UVU September 25, 2013. Introduction. From Moccasin, Arizona My history with this school started before it was UVU School: Utah Tech (1980) Welding Engineer, UVCC (1991) Electronics and Computer Technology

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Presentation Transcript
  • From Moccasin, Arizona
  • My history with this school started before it was UVU
    • School: Utah Tech (1980) Welding Engineer, UVCC (1991) Electronics and Computer Technology
    • Work: UVSC (1994) Electronic Maintenance Specialist , UVU (2011) Network Engineer
utah valley university home of the wolverines
Utah Valley University: Home of the Wolverines
  • 2nd largest institution of higher learning in Utah
  • Nearly 33,000 students and 5,000 faculty members
  • Explosive growth over last decade (number of students doubled in five years)
uvu networking wireless wolverine wifi
UVU Networking/Wireless (“Wolverine-WiFi”)

From BYOD to BYOE:

  • Replaced wireless with Cisco in 2009
    • Designed for most coverage with least # of access points
  • NAC system outdated
    • Slow, intrusive, semi manual login process for smartphones and tablets
    • 50% of Helpdesk calls were related to wireless network access
nac what we wanted
NAC: What We Wanted
  • Reduce load on help desk
  • Quick, easy, secure automated access using any device
  • Self remediation for non-compliant devices
  • Flexible NAC policies
  • Help us comply with the regulations
the selection process
The Selection Process
  • Approached wireless vendors first
  • Switched gears to look at wireless/network independent NAC solutions
    • Bradford Networks’ Network Sentry jumped to the top
why we selected bradford networks
Why we Selected Bradford Networks
  • Quick, automated onboarding for tens of 1000s of devices
  • 100% visibility across the networks
  • Enables flexible access policies for each group type (students, faculty, contractors, guests, conference attendees) based on user role, device status, location, and time
  • Intuitive and fast: click or unclick checkboxes to create policies
  • Automatically checks and confirms that devices are compliant before they gain access to the network, and enables self remediation
  • Supports content filtering for high-school students to comply with CIPA
  • Price
And …

Significantly cuts IT overhead and calls to helpdesk!

implementation process
Implementation Process
  • Installed Network Sentry servers
  • 3 day on-site tech support to get initial configuration working
  • Tested on IT department
  • Enlisted help to start advertising
  • Rolled out live over Thanksgiving weekend
  • Shut down old system over Christmas break
  • Everyone forced over to new system January 1st
  • First semester help desk numbers as expected
end users experience simple fast on boarding
End-Users Experience: Simple , Fast On-boarding
  • First-time users enter their credentials to download the agent
  • The agent links the device with the user and checks for up-to-date OS and AV software

If up to date, user gets network access according to access policy permissions

If out of date, user clicks a link to launch the update. Once compliant, they get immediate network access.

The next time they log in, network connection is automatic

  • Simple, automated internet access for transient guests (conference attendees, visitors, contractors)
one year later
One Year Later
  • Help desk calls reduced by half
  • More than 31,000 users and 33,000 unique devices safely registered on the network
  • UVU has a network experience worthy of a major university
what s next
What’s Next?
  • Access point in every class room
  • New Student Life and classroom buildings will be built for BYOD, and new opportunities to improve the classroom experience
  • Extend NAC to wired networks and support 1000s of IP infrastructure devices ( security cameras, printers, scanners etc.)
tips and advice
Tips and Advice
  • Allow plenty of time to test the policies you plan to enforce
  • Advertise, get the word out early and in as many ways as you can
  • Use phased-in approach if possible (not everyone at once)
  • Hold a Wireless Open House at the beginning of each semester for new students
  • Demand will grow — provide a wireless infrastructure able to keep up
  • Copy of this presentation or to contact me:
  • Hear me at Educause, Wednesday, October 16 @ 3:40 pm
  • Meet me at Bradford Networks’ booth during the show (1518)