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SARITA S TAMPS A ND R EGISTRATION I NFORMATION T ECHNOLOGY BASED A DMINISTRATION. PUBLIC- PRIVATE PARTICIPATION: AN EXPERIENCE IN e-GOVERNANCE Govt . Of Maharashtra. Outline …. Pre computerisation Scenario Objectives of computerisation C-DAC’s role

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sarita s tamps a nd r egistration i nformation t echnology based a dministration

SARITASTAMPS AND REGISTRATION INFORMATION TECHNOLOGY BASED ADMINISTRATION

PUBLIC- PRIVATE PARTICIPATION:

AN EXPERIENCE IN

e-GOVERNANCE

Govt . Of Maharashtra

outline
Outline …
  • Pre computerisation Scenario
  • Objectives of computerisation
  • C-DAC’s role
  • Business process re engineering
  • Public Private Partnership
  • Current status
  • Future
pre computerisation problems
Pre-Computerisation : Problems
  • Dark, dingy offices
  • Procedures & standards not uniform
  • Information not easily available
  • Lack of transparency in valuation
  • Discretion to keep documents pending for

registration

slide5

Contd…

  • Original document not returned within a reasonable time
  • Manual system of copying/endorsing – time & energy intensive
  • Document preservation – space, deterioration & retrieval costs
  • Back office work – substantial & laborious – error prone
objectives of computerisation
Objectives of Computerisation

a) Develop a simple, speedy & reliable registration process

b) Build consistency in the process

c) Provide transparency in the valuation of the properties.

d) Automate all the back office functions.

slide7

C-DAC’s Role:

  • Turnkey Solution provider to GoM
  • Application conceptualization , Design & Development
  • Pilot deployment & fine tuning
  • Vendor Management software
  • Tech. Specifications for BOT Tender
slide8

Contd …

  • Assistance to the IGR for vendor finalization.
  • Guidelines for site preparation, appln. Installation
  • Central Software maintenance and upkeep of SARITA appln. suite
bpr to bring in transparency accountability by
BPR-to bring in-Transparency, accountability by

1. Simplifying and demystifying the complicated process of registration.

2. Defining a “ Complete” document, which can be registered as per law.

3. Accepting only complete documents.

4. Returning incomplete documents immediately giving reasons in writing. Contd...

contd
Contd.

5. Deciding time limits for every activity :- the time norm for returning a document after registration and back office work fixed at 24 hrs.

6. Remove all backlog.

7. Introducing input forms.

8. Introducing city-survey number-wise Ready Recknors, for a quick and transparent system of property valuation.

Contd...

contd11
Contd.

9. Introducing computer aided registration process with a comprehensive software which enabled.

  • Auto valuation
  • Auto scrutiny
  • Auto check on support certificates
  • Immediate Scan-archival.

10.Technological inputs to bring down the time required for registration to about 30 minutes (for a document with 2-4 parties and about 30 pages)

computerisation comprehensive software by c dac
Computerisation :Comprehensive software by C-DAC

The software of the registration department was developed by C-DAC. software has been developed in 6 modules -

1. Registration module-

  • Registration process
  • Generation of receipt
  • Generation of summary slip
  • Generation of reports

Contd...

computerisation comprehensive software by c dac contd
Computerisation :Comprehensive software by C-DAC Contd.

2. Valuation module-

  • Calculates market value
  • Generates valuation slip.

3. Scan & Archival module-

  • Scanning of registered documents
  • Archiving of scanned document on CDs
  • Retrieval of archived documents.

4. Networking module-

  • Dial up network contd...
computerisation comprehensive software by c dac14
Computerisation :Comprehensive software by C-DAC

5. Website-

Online valuation

  • Members’ area

6. Search -

  • Search of Index-II for past 12 years
  • Time required has been reduced from 2 weeks to 2 minutes.

7. Vendor Management System

    • Invoice generation for BOT vendors
    • Penalty generation
changed registration process
Changed registration process…

Auto technical scrutiny

presentation

Auto valuation scrutiny

Auto check on support documents

incomplete

complete

Return with a slip

fees (Based on Market Value) ,

admission,identification ,registration

Back office record

Auto-generated

Scan & archival

Document returned

implementation traditional route
Implementation : Traditional Route

Government of Maharashtra to do :

  • the hardware procurement
  • the deployment
  • the maintenance
  • the ground work to keep the system operational & functional.
problems anticipated in traditional route
Problems anticipated in Traditional Route

1. Capital Cost : approximately Rs.20 crores to the Government.

2. Maintenance problem : Lack of technically equipped staff within the set up.

3. Up-gradation problem : It would have been difficult to keep pace with the fast changing technology. Contd ..

problems anticipated in traditional route contd
Problems anticipated in Traditional RouteContd...
  • Attention diverted from core competency
  • Inadequate supply of consumables

6. Department Resistance / sabotage :

Intra departmental resistance to the changes would lead to frequent breakdowns and ultimate collapse of the system.

private participation
PrivateParticipation

1. Build – Operate & Transfer (BOT) basis

2. Private partner to install, operate, maintain Hardware and to recover money through service fees charges for better quality public services.

3. Roles defined.

4. Approved by the cabinet on 21.07.2001

slide21

Private Partner to

  • Provide, install & commission all the Hardware and peripherals required to meet the desired service standards.
  • Furniture as per standard design and layout.
  • Consumables as per requirement.
  • Keep the set up at all locations functional.
  • Install all requisite software at various locations necessary.
slide22

In addition to provide staff for

- Data entry

- Scanning the Original Registered Document.

advantages
Advantages-

1. No Capital Cost to Government

2. No Maintenance hassle.

3. 100% uptime ensured.

4. Staff devoted to core area.

5. Consumable requirement met effectively.

Contd...

slide24

Advantages-

Contd.

6. In built financial incentive to vendor since payment is on per page basis.

7. In built financial disincentive by auto penalty if more than stipulated time is taken.

cosmetics
Cosmetics
  • Better Office look
  • Beautification
  • Seating Arrangement
  • SR as team leader
  • Amenities for people
cosmetics standard office arrangement

Peon

Visitor’s area

Data Entry Operator

For issuing Token

Information Charts for Public

Clients

  • IEnquiry
  • VCaluation
  • SSearch/E.C
  • CCopies
  • SScanning
  • RReturning Original documents after scanning

Scanning operator

Documents pending for Admission and Identification only

Sub-Registrar

Storage space for Record

COSMETICS : STANDARD OFFICE ARRANGEMENT
current status
Current Status …
  • All 423 Sub registrar offices in the state of Maharashtra functional.
  • More than one million documents registered statewide annually.
  • Revenue collection for current year is 4000 crore .
  • Process fee Rs.20 per page charged from the party & approx Rs.12/- per page paid to BOT agency
  • Payments of 45 crores made to BOT vendors
  • Around 35 crore surplus with the department for upgradation and further computerisation
slide29
Maximum rate of stamp duty is reduced to 5 %

Reduction & Rationalisation of Stamp duty for Capital and Commodity market transactions.

Payment of stamp duty by way of consolidation by insurance companies.

The administrative setup in the Department was restructured

Law graduate’s and qualified persons to be appointed as Sub-Registrar’s.

Contd…

contd30
contd

Sale of Stamps by way ofElectronic Franking

  • First introduced in 1994
  • Necessary amendments made in Bombay Stamp Act, 1958
  • Accordingly rules were framed for

a. Franking by Proper Officer

b. Franking by Institutions for self use

i.e.Banks/ Insurance companies.

contd31
contd
  • Concept of stamp vending by way of franking introduced since March 2004
  • Revised rules published in Oct 2004
  • More than 110 licenses issued to various banks and financial institutions.
  • Approx.70 % revenue collection by way of franking
contd32
Contd..

Annual Schedule of Rates (ASR)

  • Concept first introduced in 1988
  • Area wise rates published as prima facie market value
  • Determination of market value rules framed under Bombay Stamp Act in 1995
  • Concept of survey numberwise valuation in the valuation zones introduced in 2001
contd33
Contd…
  • Preparation of GIS based ASR proposed for urban areas.
  • Under valuation of property curbed
  • Revenue increased from 1800 crores to 4000 crores in a span of 4 years.
future
FUTURE
  • Proposed:-Outsourcing
  • Registration

. leave & license

        • marriage
        • mortgage
        • hypothecation

C-SAS

        • Outsourcing of stamp sale through centralized server to ADCC.
contd35
Contd.…
  • Purchase of stamp anywhere in the state. Number being machine specific & location specific.
  • Interaction of SR with CSAS enabling auto check of Stamp Duty.
  • Introducing enquiry terminals at ADCC which will check exact valuation & imprint proper stamp duty there by reducing adjudication.
  • Anywhere registration within Maharashtra.
integration of stamp registration
Integration of stamp & Registration

ADCC

Data entry.

Connect to central server

Citizen

Generation of Unique No.

Payment

Imprint of No. & 2 D Bar code

Registration

Out side

what happens in registration office
What happens in Registration Office

Citizen with imprinted

document

Connect to central

server

Scan 2d bar code &

Imprinted image

Verification of

data

Allows data capture

To relevant fields

& further date

entry

Registration as per

existing process

Ok

computerised stamp duty administration system
Computerised Stamp Duty Administration System
  • Security Independent of Printing Technology
  • Central Data Repository
    • Record every Stamp duty transactions
    • Issuance of unique ID for each transaction
    • Online verification
    • No secured stationary
  • Banking system as distribution channel
    • Wide Availability and reliability
    • Can be considered Secured
contd40
Contd…
  • Front End Solutions
  • Evidence of stamp duty payment.
  • Security based on the strength of central system, and not on front end solution
  • Unique ID for each transaction
  • Integration possible with the central system
front end solutions options
Front End Solutions - Options
  • Electronic Franking
  • RFID Labels
  • Digital Watermarking
  • Utility Machines
  • Hidden Image Technology
progress stages
Progress & Stages
  • EOI called for appointment of Central Agency
  • Appointment of PMC to be done soon
  • RFP to be finalised by PMC and IGR
  • RFP to be issued to interested agencies
  • Evaluation of technical and financial proposals
  • Appointment of Central Agency
  • Phased roll out throughout the State

The process to be completed by end of this year.

slide43
.

THANK YOU