1 / 22

HUMAN RESOURCE MANAGEMENT Past Paper Questions

HUMAN RESOURCE MANAGEMENT Past Paper Questions. Higher and Intermediate 2 Business Management. CHANGING PATTERNS OF EMPLOYMENT. HIGHER 2007CSQ6a Describe the changing patterns of employment that have occurred in the UK during the past 20 years. 4 INTERMEDIATE 2 2010Q3a

naomi
Download Presentation

HUMAN RESOURCE MANAGEMENT Past Paper Questions

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. HUMAN RESOURCE MANAGEMENTPast Paper Questions Higher and Intermediate 2 Business Management

  2. CHANGING PATTERNS OF EMPLOYMENT • HIGHER • 2007CSQ6a • Describe the changing patterns of employment that have • occurred in the UK during the past 20 years. 4 • INTERMEDIATE 2 • 2010Q3a • Distinguish between skilled and unskilled workers. Give one • example of each. 4

  3. 2007CSQ6a

  4. 2010Q3a (int2)

  5. RECRUITMENT • HIGHER • SPQ2c • Setting up the call centre will create hundreds of new jobs. • Describe a suitable recruitment and selection process the • manufacturer might use. 7 • INTERMEDIATE 2 • 2006Q3a • A computer software firm is expanding across the UK and needs • to recruit a Marketing Manager for the Scottish market. • Outline the details that would be contained in the Job Description. 5 • Outline the details that would be contained in the Person • Specification. 5 • 2008Q4c • Businesses advertise job vacancies internally and externally. • Explain the advantages and disadvantages of advertising • vacancies internally. 4

  6. 2006Q3a (INT 2)

  7. 2008Q4c (INT 2)

  8. SPQ2c

  9. SELECTION • HIGHER • 2006Q1c • Describe a selection process which may be used to ensure • the best applicants are appointed to work in the restaurant. 5 • 2007Q2d • Various forms of testing are now being used by organisations • to ensure the best candidates are selected for a job vacancy. • Discuss the different types of testing that an organisation • could use to select the best candidate. 6 • INTERMEDIATE 2 • 2007Q5d • Describe the selection process which an organisation may • use to select the right person for a position. 4

  10. 2007Q5d (INT 2)

  11. 2006Q1c

  12. 2007Q2d (part 1)

  13. 2007Q2d (part 2)

  14. TRAINING • HIGHER • 2007CSQ6b • For any organisation, describe the problem of • i) Describe the term induction training. (1) • ii) Outline the benefits of induction training. (4) • 2009Q4b • Describe the different forms of training that an organisation could use. (6) • Describe the costs of staff training. (4) • INTERMEDIATE 2

  15. 2007 CSQ6b

  16. 2009Q4b

  17. APPRAISAL • HIGHER • 2006Q1d • Discuss the value of an appraisal system. 4 • 2008CSQ8 • Discuss the role of appraisal and its ability to motivate staff.6 • INTERMEDIATE 2

  18. 2006Q1d

  19. 2008CSQ8

  20. EMPLOYEE RELATIONS • HIGHER • 2007Q2c • Employee Representative Groups, (eg Trade Unions) use the power of • collective bargaining for the benefit of their members. Describe 3 • advantages of collective bargaining. 3 • INTERMEDIATE 2

  21. 2007Q2c

  22. HUMAN RESOURCE MANAGEMENTPast Paper Questions Higher and Intermediate 2 Business Management

More Related