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IT Vision/Strategy Framework. UC Merced Information Technology Department October 31, 2006. IT Planning Goals. Provide cohesive blueprint for IT organization Document strategies and priorities in a readily assimilable manner, enabling dialogue with and requirements gathering from stakeholders

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it vision strategy framework

IT Vision/StrategyFramework

UC Merced Information Technology Department

October 31, 2006

it planning goals
IT Planning Goals
  • Provide cohesive blueprint for IT organization
  • Document strategies and priorities in a readily assimilable manner, enabling dialogue with and requirements gathering from stakeholders
  • Ensure alignment of IT plan with overall University strategy and needs
planning model
Planning Model
  • ActivePlan
    • Spans from vision to project portfolio management
    • Integrates short- and long-term planning
    • Designed for continuous revision
    • Assigns ongoing responsibility for planning around key goals
planning model elements
Planning Model Elements
  • Vision – capsule description of defining characteristics of over-arching objectives
  • Strategic principles – high-level guidance for pursuing the vision
  • Initiatives – unifying points of focus for identifying needs and proposing actions related to key goals
  • Projects – well-defined actions that achieve goals
it vision
IT Vision

With the aim of supporting all members of the University of California, Merced community in their efforts to realize their maximum potentials, employ the best of current and evolving technologies and practices to provide access to information and services informed by the perspective of each individual user.

strategic principles 1
Strategic Principles (1)
  • User-oriented perspective – emphasize the user experience in the design of services, including single sign-on, consistent interfaces, self-service, role-based navigation, and allow choice among desktop platform alternatives. Deploy support services based on user needs rather than on IT organizational convenience.
  • Ubiquitous access – provide secure access to all applications and data from residence/office, campus, and wide-area locations, supporting the evolving panoply of mobile computing, telecommunications, and personal assistant devices.
strategic principles 2
Strategic Principles (2)
  • Best practices – implement technologies and services proven by our peers to be effective, open, and scalable.
  • Higher Education community participation – commit resources towards open-source and multi-campus initiatives; prefer solutions emanating from these.
  • On-campus partnerships – provide leadership and flexible collaborative support for campus applications to create an integrated and technologically appropriate environment.
project definitions
Project Definitions
  • Formal definition of scope and relationship to strategic principles and initiatives
  • Identifies costs, risks, time lines, project team, etc.
  • Input to formal approval process
initiative definitions
Initiative Definitions
  • Formal definition of scope and relationship to vision and strategic principles
  • Documents 4 sets of projects:
    • Proposed
    • Active
    • Rejected
    • Completed
it resource allocation
IT Resource Allocation

Strategic Projects

Tactical Projects


current initiatives
Current Initiatives
  • Identity management & provisioning
  • Portal / Web
  • User Services
  • User Empowerment
  • Collaboration and Learning Environment
  • Instructional environment
  • Research computing
  • Administrative applications
  • Network infrastructure & security
  • Unified communications
  • Production environment maintenance & remediation
  • IT practices, efficiency & effectiveness
active planned projects sampler
Active & Planned Projects (sampler)
  • Web/portal content management
  • Software acquisition (portal)
  • Cell phone ordering (portal)
  • Single sign-on (student appls)
  • Web-based storage access
  • Improved directory/search & MSO tools
  • UCTrust/UC Anywhere (portal)
  • Mac address registration
  • Laptop data encryption
  • SIS Operational Data Store
  • Webmail upgrades
  • Sakai new release
  • Video capture/streaming
  • Digital signage next steps
identity management provisioning
Identity Management & Provisioning
  • Federated ID management (UCTrust)
  • ID claiming enhancements
  • Group and role management
portal web
Portal / Web
  • SSO expansion
  • Inclusion of PTR in portal / SSO
  • IT channel / presence plan
  • Starbak interface & integration
  • Portal upgrade to current version
  • SIS portal channels
user services
User Services
  • Encrypted PC storage
  • Webmail enhancements
  • Web file access (remote)
  • Digital signage management
user empowerment
User Empowerment
  • Software channel (portal)
  • Cell phone channel (portal)
  • Directory 2.0
  • Touch-screens in classrooms
  • PC ordering channel (portal)
  • IT Knowledgebase
collaboration learning environment
Collaboration & Learning Environment
  • UCMCROPS version upgrade
  • ePortfolio (OSPI)
  • Other Sakai tools
instructional environment
Instructional Environment
  • HITT implementation
  • Campus card printing
  • Complete classroom AV
  • Drop-in computer lab & finalization of instructional labs
  • Video/audio capture & streaming
research computing
Research Computing
  • HPR connection (CENIC)
administrative applications
Administrative Applications
  • SIS Operational Data Store
network infrastructure security
Network Infrastructure & Security
  • MAC address registration
  • Bandwidth limiting/shaping
  • Network host integrity
  • 802.1 wired authentication
production environment
Production Environment
  • Production documentation remediation
  • Application security audit
  • Network/Application monitoring
  • Windows server 2000 upgrades
  • Capacity management
it practices
IT Practices
  • Planning & project management framework
  • Track-IT 7.0 upgrade
  • Recharge centers creation
  • Centralized source code
  • Staff back-ups/cross-training strategy