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CERN HOSTEL

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  1. CERN HOSTEL 85th ACCU Meeting of 9 September 2009 M. Tiirakari

  2. CERN Hostel Service • As requested by ACCU and the Management • Implementation of the WWW booking • New deals with hotels close to CERN, available on the new website of Hostel service • Corporate rates for nearby hotel available on the new website of Hostel service Dec. 2009 DONE DONE M. Tiirakari

  3. CERN Hostel WWW booking • Successful implementation of the new hostel software FIDELIO: 6 July 2009. • In production for WWW booking: December 2009. It will enable users to: • make individual booking [CERN login necessary] • Cancel their booking, up to 48h before arrival (modification only via the reception desk) • Guarantee their reservation with a credit card (currently NO Penalty for cancellation) M. Tiirakari

  4. CERN Hostel Service • The new website for CERN Hostel service will be in production mid-September 2009, showing: • Availabilities (up to 3 months, to be finalized) • Corporate rates for hotels in the areas • Private rental sector • Booking rules • A satisfaction survey M. Tiirakari

  5. CERN Hostel : On-going actions and projects • Renovation of Building 38-39 launched, priority given to the sanitary installations and kitchens: end of work beginning 2010. • A virtual store to provide CERN Hostel users with fresh food, in collaboration with NOVAE restaurant: Implementation foreseen Dec. 2009 • What about a campus for Students? • find a building • renovation M. Tiirakari

  6. Occupancy rate 2008 in % M. Tiirakari

  7. Occupancy rate 2009 in % Still room for improvements M. Tiirakari

  8. No show:From 06 July to 07 September on average: 1 no-show per day M. Tiirakari

  9. M. Tiirakari

  10. THANK YOU FOR YOUR ATTENTION M. Tiirakari