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Selecting information

INFORMATION SYSTEMS IN ORGANIZATIONS. Selecting information. Zatil Ridh'wah Hj Darot. Information overload. Definition: _______________________from a massive amount of information for one reason or another. Volumes of information are constantly created daily.

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Selecting information

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  1. INFORMATION SYSTEMS IN ORGANIZATIONS Selecting information Zatil Ridh'wah Hj Darot

  2. Information overload • Definition: _______________________from a massive amount of information for one reason or another. • Volumes of information are constantly created daily. • It has become an increasing problem in the workplace.

  3. Factors leading to information overload • Collect information which is believed to improve decision-making • Receive enormous amount of unsolicited information • Seek more information to check out the information already acquired • Collect information ________________________ • Play safe and get all information possible • Use information as a currency (so they are not left behind by colleagues)

  4. Causes in the increase of information overload • The Internet (social media such as Twitter, Instagram, Blogs, News Web) • Modern technology (smartphones, tabs, laptops) • Increase of communication channels (e-mail, voice mail, Skype, Facetime)

  5. Effect of information overload • Breaks down vital organizational processes • Communication breaks down • Poor or delayed decision making • Reduce productivity • Reduce __________

  6. Solution to information overload • Information technology • Selecting information, using these 4 main characteristics of information requirements; • Valid • Accurate • Current • _____

  7. Information technology • Advanced technology makes retrieval, production and distribution of information much easier • However, it is also a ___________ against information overload. • Information systems have filtering tools to help in reducing high volumes of information to a manageable size thus improving decision quality. • For example, Decision Support System.

  8. Current information Valid information • Unbiased and fact based • Checked and verified that it is valid for the purpose. • Information is up-to-date and correct.

  9. Accurate information • Free from mistakes, errors & clear. • Free from bias. Relevant information • Suitable for the purpose it is being used for

  10. Tutorial questions • Why information overload hinders business processes? • Give example of the 4 characteristics of good information.

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