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Ethics. In the Business World. What are Ethics?. Standards of right and wrong Prescribe what individuals should do Pertains to rights, obligations, benefits to society, fairness, or specific virtues. What is Work Ethic?.

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Presentation Transcript
ethics

Ethics

In the Business World

what are ethics
What are Ethics?
  • Standards of right and wrong
  • Prescribe what individuals should do
  • Pertains to rights, obligations, benefits to society, fairness, or specific virtues
what is work ethic
What is Work Ethic?
  • Employee’s feelings about his/her job responsibilities AND how one performs his/her responsibilities
  • Includes attitude, behavior, respect, communication, and interaction
  • Shows a person’s real character
what is character
What is Character?
  • Sum of virtues (good) and vices (bad)
  • What a person does when no one is looking
  • General overview of a person as a result of all experiences in life
ethical character traits
Honesty

Integrity

Justice

Courage

Compassion

Generosity

Fairness

Self-control

Ethical Character Traits
unethical workplace behavior
Unethical Workplace Behavior
  • List three examples of behaviors that are unethical in the workplace.
    • 1.
    • 2.
    • 3.
list two ways the behaviors you listed might lead to unsatisfactory customer service
List two ways the behaviors you listed might lead to unsatisfactory Customer Service.
  • 1.
  • 2.
top ten unethical behaviors reported by employees
Sexual harassment

Fraudulent reporting

Conflicts of interest

Theft

Dishonesty

Discrimination

Drug or alcohol abuse

Improper accounting procedures

Violation of environmental laws

Gift/entertainment violations

Top Ten Unethical BehaviorsReported by Employees
key causes of unethical behavior
Key Causes of Unethical Behavior
  • Overly aggressive financial or business objectives
  • Schedule-related pressures
  • Helping the organization survive
  • Rationalizing that others do it
  • Resisting competitive threats
  • Saving jobs
why misconduct is not reported
Why Misconduct Is NotReported
  • Fear of not being considered a team player
  • Did not think corrective action would be taken
  • Fear of retribution (from management)
  • “No one else cares, why should I”
  • Did not trust the organization to keep report confidential