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Warm-up Question. List ten things you communicated today and the communication methods you used. Communicating Effectively. Practice, Practice, Practice. Communication. Gestures, facial expressions, behaviors, signals and talking.

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Warm-up Question

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warm up question
Warm-up Question

List ten things you communicated today

and the

communication methods you used.

communicating effectively

Communicating Effectively

Practice, Practice, Practice

  • Gestures, facial expressions, behaviors, signals and talking.
  • Process though which you send messages to and receive messages from others.
  • Critical – lets other people know what you’re feeling, needing or wanting.
three basic skills for effective communication
Three basic skills for effective communication
  • Speaking Skills
  • Listening Skills
  • Nonverbal Communication
speaking skills
Speaking Skills
  • Clearly say what you mean
  • Do not assume people can read your mind or know what your feeling or needing.
  • Tone, pitch or loudness of voice
i messages
“I” Messages
  • A statement in which a person tells how he or she feels using the pronoun “I.”
  • Important step when the message to be delivered has strong emotional content.
listening skills
Listening Skills
  • Important, but most overlooked.
  • Hear 80% of the day, but not listening.
  • Correctly understands, properly evaluates, and retains about 30% of a 10-minute presentation.
  • Within 48 hours, memory of what was said drops to an even lower percentage.
  • Skilled listeners use active listening skills.
listening techniques
Listening Techniques
  • Reflective Listening: rephrase or summarize what other person said for understanding.
  • Clarifying: ask questions to make sure of understanding.
  • Encouraging: giving signals you are really interested (ie. “Uh-huh” or “I see”).
  • Empathizing: feeling the other person’s feelings.
nonverbal communication
Nonverbal Communication
  • Send messages through body language.
  • Subtle and takes place on a subconscious level.
  • Be aware of your body language, this helps with sending the correct message and your message is understood.
barriers to effective communication
Barriers to Effective Communication
  • Unrealistic Expectations: be prepared for the reality that he will not receive the message in the spirit you intended. The person could become defensive or attacked.
  • Need to project a tough or superior image: in search of own identity (as a teen), some develop a rough exterior or an attitude of superiority, which can make them hard to reach.
  • Prejudice: can keep one person from hearing what another is really saying and from freely communicating his own ideas.
constructive criticism
Constructive Criticism
  • No one is perfect!!!
  • Everyone feels disappointment once in awhile.
  • Giving feedback to the person can be helpful to him as well as to your relationship.
  • Non-hostile comments that point out problems and have the potential to helping a person change.
  • Avoid attacking the other person.
  • Avoid not placing blame or name-calling.
  • Start with an “I” message.
acknowledgment compliment
Acknowledgment & Compliment
  • Go a long way toward improving the health of a relationship and another person’s opinion of you.
  • To show appreciation.
  • Acknowledge a skill.
  • Self-efficacy: kind words offered at the expense or your own pride or personal feelings.
closure questions
Closure Questions
  • Name and describe two basic communication skills.
  • In what way does sending “I” messages avoid blaming and name-calling?
  • Describe active listening.