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Business habits changing ICT innovations - a Nordic perspective

Business habits changing ICT innovations - a Nordic perspective. ”Connect Kazakhstan” Eurasian ICT Forum Astana, 22 May 2012 Niklas Henricson Vice President, Head of Communications TeliaSonera Business Services. Europe’s 5th operator 172 million customers Net sales 104 billion SEK.

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Business habits changing ICT innovations - a Nordic perspective

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  1. Business habits changing ICT innovations- a Nordic perspective ”Connect Kazakhstan” Eurasian ICT Forum Astana, 22 May 2012 Niklas Henricson Vice President, Head of Communications TeliaSonera Business Services

  2. Europe’s5th operator • 172 million customers • Net sales104 billion SEK • 28 000 employees • HQ in Stockholm • Founded in 1853

  3. Global ICT ranking 2012

  4. The case of Sweden 1 Co-op between Ericsson and TeliaSonera 2 3 Computer tax deduction 4 Early adopters 5 Cold & remote country… Telecoms liberalization – among the first in Europe

  5. What’s next? ” Anna-Karin Hatt Minister for Energy & IT Thereare areas wherewedon’tperform as good and whereweneedtoimprove. ThisincludesIT-usage in schools, withinhealthcareand amongsmallercompanies.

  6. How ”smart” is Sweden? Index 2012: 39 M O B I L E W O R K I N G Index 2011: 38 Target index: 70 S O C I A LM E D I A V I R T U A L M E E T I N G S D O C U M E N TS H A R I N G C U S T O M E RS E R V I C E

  7. 4th generation Information society SMART, SOCIAL, INSTANT & CONSTANT INTERNET MOBILITY COMPUTERS 500 1 300 1,2 BILLION MOBILE WEBUSERS MILLION SMART PHONES SOLD BILLION FACEBOOK USERS THOUSAND APPS

  8. Business habits changing ICT innovations or ICT innovations changing business habits? WEB ENTERPRISEVIDEO & MEETING SERVICES ENTERPRISEEMAIL FACEBOOK VPN PUBLIC VIDEO & CHAT INTRANET PAYMENTS ENTERPRISEDATASTORAGE DIRECTORY TWITTER APPLICATIONS H O M E O F F I C E PERSONAL DEVICES ATTENDANCE CHAT ENTERPRISEDEVICES SECURITY ENTERPRISETELEPHONY PLATFORMS HOME ACCESS STORAGE iCLOUD, DROPBOX, GMAIL BUSINESSACCESS NETWORK ACCESS (Fiber, xDSL, 4G, 3G etc) B Y O B I N N O V A T I O N

  9. Next phase of innovation PROCESSES TECHNOLOGY INNOVATIONBYBYOB CULTURE & PEOPLE Restricted.

  10. Thank you.

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