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Project 17 Employment Ontario Information System EOIS

Project 17 Employment Ontario Information System EOIS. Presentation to the Service Delivery Advisory Group Thursday, November 15, 2007. EOIS. The Ministry is developing the Employment Ontario Information System (EOIS) The new system will facilitate the transition from: The federal systems

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Project 17 Employment Ontario Information System EOIS

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  1. Project 17 Employment Ontario Information System EOIS Presentation to the Service Delivery Advisory Group Thursday, November 15, 2007

  2. EOIS The Ministry is developing the Employment Ontario Information System (EOIS) The new system will facilitate the transition from: The federal systems Common System for Grants and Contributions (CSGC) Contact IV Current TCU legacy systems Job Connect System (JCS) Literacy and Basic Skills Information Management System (LBS IMS) Current manual processes in administering programs and services The Apprenticeship Support Application (ASA) will be integrated into EOIS 2 2

  3. Why do we need a new system? Current agreement to use Federal systems expires in March 2009 Employment Ontario must support the Government’s modernization agenda Improved client access Improved customer service Focus on clients Current systems No capacity to track individuals or employers between programs No capacity ro compare or report across programs Program gaps & inefficiencies result in the unique needs of Ontario’s communities not being met 3 3

  4. EOIS Road Map 4 4

  5. Key Business Decisions In the short term, Employment Ontario will retain current role in transferred Federal client funding programs Employment Ontario will implement a consistent performance management approach across the entire service delivery network Employment Ontario will utilize a centralized web-based case management approach to client service Employment Ontario systems support will be offered to service providers EOIS will provide a data export interface for service providers who have their own systems An Employment Ontario client will only have one open Employment Ontario case at a time (may have multiple services/activities/providers) 5 5

  6. EOIS Initiative Level Project (17) The EOIS Initiative level project has overall project management • the EOIS solution is delivered on time, within budget and meets the Quality Assurance standards, • proper processes for managing multiple ongoing inter-dependent EOIS sub-projects will be in place, • proper coordinating and prioritizing occurs across the sub-projects and • ensure that all reporting requirements are met. accountability for delivering the EOIS solution. It will ensure that: 6 6

  7. EOIS Projects • Secure External Access (17C) – Will provide the service for stakeholders, clients and partners external to the OPS secure access to EOIS. • Contract Management and Financial Process (17D) – Will design, develop and implement contract management functionality and financial processing in conjunction with IFIS. • Case Management Procurement (17E) – Will develop the RFP based on requirements to acquire an off-the-shelf case management tool. • Case Management Implementation (17F) – Will design, configure and implement the case management solution. 7 7

  8. EOIS Projects • EOIS Infrastructure (17G) – Will provide and manage the infrastructure required for the EOIS sub-projects in conjunction with ITS. • EOIS Business Alignment (17H) – Will provide and manage business deliverables required by EOIS sub-projects. (E.g. organizational change management strategies, training; EOIS business processes, etc.) • Enhanced Information Referral (17I) – Will design, develop and implement EIR online tools to support client inquiries and referrals. • Business Intelligence and Reporting (17J) – Will develop and implement BI tools to support EO business delivery, design andmanagement. 8 8

  9. Actions to date & next steps To Date: Approval of the EOIS Project Establishment of project team Requested extension to use of CSGC ETD all staff sessions Initial visits to agencies Business Requirements sessions for Contract Management and Case Management under way Next steps: In January 2008, the EOIS project team will be meeting with stakeholders to provide information and seek input about the plans for the new system. Fall 2008, the ministry will begin using EOIS to administer stakeholder contracts. 9 9

  10. Project 17 Employment Ontario Information System EOIS 10

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