INTEGRATION OF REFERRAL INFORMATION AND PATIENT FLOWS: THE ROLE OF REFERRAL MANAGEMENT IN TAYSIDE. Linda Fox/Rebecca Locke. A History Lesson.
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Linda Fox/Rebecca Locke
Mr Amar Jain, Consultant Orthopaedic Surgeon, (specialises in Orthopaedic Foot referrals).
Dr James Cotton, Consultant Gastroenterologist. referral…..
We have seen benefits in managing referrals since implementation of RMS.
We can screen anywhere on our intranet, it is easier to redirect referrals and to cancel them with feedback for the GP. Referral rarely get lost!”
“From an audit point of view we can get better data regarding our referral patterns, and management.
It did required a change in how we work and work as a team, but we have seen the time to screen drop to a mean time of 1 day.”
“Future developments into integrating the system with other hospital systems and results management would be welcome, which I believe is currently being looked into.”
Some Challenges… referral…..