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On January 15, 2009

On January 15, 2009.

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On January 15, 2009

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  1. On January 15, 2009 "With both engines out, a cool-headed pilot maneuvered his crowded jetliner over New York City and ditched it in the frigid Hudson River on Thursday, and all 155 on board were pulled to safety as the plane slowly sank. It was, the governor said, "a miracle on the Hudson,” MSNBC

  2. What made the pilot react the way he did… • Knowledge • Experience • Eureka! • "Chance favors the prepared mind.” • Louis Pasteur

  3. Top 10 Eureka Moments • Post-its • Velcro • Microwave Oven • Coordinate Geometry • PCR • Television • Archimedes and the Golden Crown • Nerve Impulses Transmitted Chemically 2. Alternating Current 1. Special Relativity Source- Science Channel

  4. Robert Frost • Wrote his favorite poem Stopping by Woods on a Snowy Evening in 1922 as he went out to view the sunrise after staying up all night writing another poem • Frost said he wrote the new poem in just a few minutes and later stated that it was as if he’d had a hallucination.

  5. What’s Your Eureka Moment • What have you learned during your break about yourself, someone else or even about life that made you say- “Eureka, I found it!” – Archimedes, Father of the Eureka

  6. What does Eureka have to do with Interpersonal Communication? • Interpersonal communication is “the type or kind of communication that happens when the people involved talk and listen in ways that maximize the presence of the personal.” --John Stewart, Bridges Not Walls

  7. Fierce Conversations • “One in which we come out from behind ourselves into the conversation and make it real.” --Susan Scott, Author and Life Coach

  8. Let yourself experience imagination… • “We can’t ever forget that we also an audience of individuals. And without the kinds of movies nominated tonight, (at the 2007 Golden Globes), we would be in danger of losing that very thing that none of us can live without, we can’t work without it, we give it to each other everyday through the work we do and that is inspiration.” • – Steven Spielberg, speech given at 2008 Golden Globes

  9. Go on the Web…Leave Something Valuable Behind L I have something to share… + = Inspiration Machine Assisted Interpersonal Communication Computer Mediated Communication

  10. Obama 2.0 • "I want to be able to have voices, other than the people who are immediately working for me, be able to reach out and — and send me a message about what's happening in America."    -- President Barack Obama,    • www.change.gov

  11. Web 1.0 vs. Web 2.0 • •Read-only web vs. read/write web • •Yahoo mail vs. Gmail • •E-mail vs. IM • •Newsletters vs. blogs • •Static vs. dynamic • •Isolated vs. interactive Robert Lackie, Rider University Librarian

  12. Adapted from: \The Dynamics of Mass Communication, Joseph Dominick Traditional Mass Communication Characteristics • Mass communication is only produced by complex and formal organizations • Mass communication has multiple gatekeepers • Mass communication needs a great deal of money to operate • Mass communication organizations exist to make a profit and are highly competitive

  13. COMM 560: Communication Issues for Leaders • Chance to experience, share, engage, create and yes, inspire! • Machine Assisted Interpersonal Communication • Networking • Mentoring • Success • Eureka!

  14. How… • Build a Wiki • What is the concept behind a wiki? • “Wikiwiki is the Hawaiian word for fast and WikiwikiWeb is a quick Web Site.” -- Brenda Chawner and Paul H. Lewis, WikiWikiWebs: New Ways to Communicate in a Web Environment • What should be our logo for this class? • What does a logo represent?

  15. Be the CEO of Your Own Brand Your Self Presentation…negotiating our identities You are creating identity whenever you communicate and everybody else is too Creating identity affects who you are in relation to others Your negotiation responses affect where your communication is on the impersonal-interpersonal continuum - Foundations of Interpersonal Communication, Stewart et al.

  16. What about your social brand? Do you change your Facebook profile when you feel good about yourself, similar to treating yourself to an indulgent – chocolate, Prada or iPhone?

  17. Who are you? In groups of two, take out two things that you have on you today that identifies who you- something about your personality and use that to introduce yourself to our class.

  18. Branding 101 Develop Your Authentic Brand: Your Self Perception vs. Public Perception Your Brand Needs to Be Communicated: In Your Style In Your Resume In Your Website "The problem with submitting your resume online to job postings is that most job postings aren’t even vacant, might not exist, and 80% of jobs offers are received through networking." "HOW TO: Build the Ultimate Social Media Resume"Mashable, The Social Media Guide

  19. What’s our brand? How does our logo support the brand of leadership? What are your suggestions?

  20. “How we spend our days is how we spend our lives.” - Annie Dillard • Write down how you feel about… • Yourself • Your Life • Your Work

  21. Now Answer Four Questions Adapted from Fierce Conversations, Susan Scott • Where am I going? • Why am I going there? • Who is going with me? • How will I get there?

  22. As you digest those questions, here’s one more… The far left side evaluate the peer’s content The middle evaluate the peer’s emotion The right side evaluate the peer’s intent. • What problem in your life is holding you back from realizing your dream? • Who wants to share one with us?

  23. Now, what did you hear?

  24. We need to look for the scaffolding on which a story rests…that’s where the authenticity lies… We need to listen beyond words of intentSusan Scott, fierce conversations

  25. Six Important Features of All Kinds of Communication • Meaning • Perceptions • Continuing the conversation • Leaking our beliefs • Choice • Reveals ethical standards and commitments • What does it mean to you if you voted for Obama vs. McCain?

  26. Six Important…(continued) • Culture • Affect how you receive messages • Identities • Collaboratively creating ourselves • Changing, negotiating and evolving- Bride Wars • Conversation • Fierce conversations • Ordinary is significant

  27. Six Important… • Nexting • What will I do next? • What is my next move? • What will this move mean for my relationship? • What can I help to happen next?

  28. How does Leadership foster self? What is leadership? What does effective leadership look like? How can you test it? Let’s take a look… at this clip from today’s classroom http://www.successatthecore.com/teacher_development_strategy.aspx?id=18 What are your thoughts about the characteristics of good leadership? How do you learn how to become a leader? Can leadership be learned?

  29. Wiki Discussion What ELCC Standards jumped out at you as being universal to your field? What is your definition of leadership?

  30. Interpersonal Effectiveness • Organizational orientation theory • Understanding the differences people have in performing their job • Upward mobiles (give 110%) • Indifferents (work to get a paycheck) • Ambivalent (employee always looking for a better opportunity)

  31. Interpersonal Effectiveness • Socialization • Anticipatory Socialization Phase • How you learn about the job • Encounter Phase • Training, mentoring, interpersonal communication opportunities (involvement) • Metamorphosis • Becoming an insider • Comfort level increases

  32. Superior-Subordinate Relationships • Taylor’s Theory • Managers plan and direct, employees work • Maslow’s Hierarchy of Needs • Addresses interpersonal needs of workers • Understanding that workers were concerned with more than physiological and safety needs • Needs of Affiliation, Esteem & Self Actualization

  33. Maslow’s Hierarchy of Needs Self-Actualization Esteem Belongingness Safety Physiological

  34. Multi-directional Communication • Classical Communication • Downward from management to employees • Formal, task-oriented • Human Relations • Upward & Downward • Task and relational oriented, formal and informal • Human Resources • Multi-directional • Task relational, informal and formal as needed

  35. Leader Member Exchange Theory (LMX) • Leaders have relationships with all members • These relationships are all unique existing on a continuum ranging from in-group to out-group • In-group relationships are where employees are trusted, supported and experience higher levels of satisfaction • Out-group relationships the opposite

  36. Factors to Leading High Quality Relationships • Similarity- perception of being alike • Attraction- helps in accomplishing the goal • Trust- allow subordinates to contribute to decision-making • Practice the dual perspective • Limit stereotypes

  37. Peer Relationships at Work • Most influential relationships in the workplace are those that form among co-workers • Relationship Development • Proximity • Communication Climate • Task • Dual Meanings

  38. Diversity • People are working longer • Converging Age Groups • Managing criticism • Technology • Gender Communication • Roles are changing • Male/female brain

  39. Converging Generations • Traditionalists Silent Generation Matures, -1945 • Baby Boomers “Me” Generation, 1945-1960 • Baby Busters Gen-Xers 13th Generation 1960-1980 • Echo Boomers Millennials Generation Y 1980-present

  40. Theories of Leadership

  41. Leadership Style and Listening Styles Wall Street Journal Quiz

  42. Leadership Styles Transactional Transformational The Great Man Theory of Leadership (article negates this theory) Trait Theory of Personality Contingency Theory Situational Theory Behavioral Theory (reading supports) Participatory Theory

  43. “Ask Yourself…mercilessly: Do I exude trust? Do I smack of “trust”?” – Tom Peters • Four Cores of Credibility • Integrity • Intent • Capabilities • Results

  44. Self-trust is the first secret of success…the essence of heroism - Ralph Waldo Emerson • If we can commit to ourselves…if we can trust ourselves we can be more open to trust others. • Do you trust yourself? • Do you follow through on your self goals? • How do you follow through? • How do you make an intent a reality?

  45. “Humans are made human by that happening.” -- Martin Buber

  46. Martin Buber- Elements of the Interhuman • Buber was a teacher and philosopher from Europe who carefully studied the human experience and relationships • I and Thou, most famous work • Buber was particularly interested in the continuum of I-it to I-thou from impersonal to interpersonal and the growth there in

  47. Martin Buber • I and Thou • We cannot fully realize who we are without the help of others • This is how we become mature in our interpersonal relationships

  48. Buber and Experience • “We are told that man experiences the world.” • His intention is to say that we cannot passively experience • Otherwise we just pile on, It, It and It • We need to create meaning of our experience and develop relationships because of it

  49. Elements of the Interhuman • Genuine Dialogue • What is also known as “fierce conversations” • Openness • Imagining growth in another • Confirmation does not mean approval • Be Authentically yourself • Listen to the silence • Do you know anyone that would die with their mouths wide open? • Commitment to the dialogue- present in the present

  50. Identity… Under Construction

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