Tips to Simplify Salon and Spa Business Operations post-COVID 19

1. Tips to Simplify Salon and Spa Business Operations post-COVID 19 www.miosalon.com/blog/

2. Contents 01 Creating a post-COVID Action Plan 02 Optimize the Scheduling Process 03 Manage your Product Inventory 04 Incorporate a Contactless Check-in Process 05 Automate Everything

3. Tips to Simplify Salon and Spa Business Operations post-COVID 19 Personal interaction, human relationships and contact are a core part of the beauty and wellness industry. There are no two thoughts about the fact that the coronavirus outbreak has disrupted several small businesses across the world, and salons and spas are no exception. These are the two places that are susceptible to the impact of COVID-19. It’s impossible to provide beauty services or massages without physically touching your clients.

4. In the wake of the current situation, the need of the hour is for business owners to future-proof their salon operations. Creating a post-COVID Action Plan • The impact of COVID-19 on the salon business will last for a long time. Therefore, now is the time for salon owners to develop proactive strategies that will ensure their business thrives in the post-COVID world. • A good place to start is by developing an action plan. It should comply with all the new realities and guidelines suggested by the concerned government. • Also, ensure the measures you adopt create the same experience for your clients that they would enjoy pre-COVID.

5. An important part of simplifying your salon operations would be keeping your business updated. Creating a post-COVID Action Plan • The COVID-19 pandemic has intensified the need for businesses across all industries to rely on technology. Even before welcoming customers back, it is imperative for salon and spa owners to change their mindset. • Now more than ever, it is important for your business to rely on salon software. Even when you feel like you’re losing control, the software will act like a control centre managing your business and ensuring its success. The easiest way to manage your Salon and Spa Smart salon software to increase customer experience, attract new customers and maximize your revenue. •14-day free trial • No credit card required • Cancel anytime START YOUR FREE TRIAL

6. 7 Tips to Support your Salon & SpaOperations during COVID-19 • As a salon business owner, here are a few tips you can keep in mind as you reopen post lockdown. These steps will not just help you simplify salon operations but will also set you up for success for the year ahead. • Optimize the Scheduling Process • Manage your Product Inventory • Rethink your Marketing Strategy • Incorporate a Contact-less Check-in • Sell Online • Contact-less Payments & Check-out • Automate Everything

7. 1. Optimize the Scheduling Process • With your salon or spa reopening, you will have plenty of tasks to tick off your to-do list. Instead of answering calls all day, make it easy for a customer to schedule their appointment online withsalon booking system. • Online scheduling process is the first step to revive your salon business post-lockdown. • Simplifying the scheduling process significantly prevents no-shows, reduces, walk-ins and prevents overbooking. • Another tip is to reserve enough time in between each appointment for deep cleaning and chair sanitation.

8. 2. Manage your Product Inventory • If you’re about to resume salon operations over the next few days, a good idea would be to organize your inventory. • With your business temporarily closing down, chances are you’ve lost track of which product lies on the shelves and in what quantity. • The best way to manage your product and stock is by relying on salon inventory management software. • A powerful inventory solution will help you simplify your operations by ensuring the right products are available in the right quantities while minimizing additional costs.

9. 3. Rethink your Marketing Strategy • Salon marketing during COVID is important. The key to keeping your business afloat is to keep your customers informed. • You can use your hair salon software to create personalized offers, and SMS and email campaigns. • Another way to attract customers to the salon industry post-COVID is by tracking their past purchases and service history. • Use your salon software to track their preferences and habits. Focus on the clients who’ve spent the most with you in the past.

10. 4. Incorporate a Contact-less Check-in Process • The greeting and hospitality practices at your salon or spa have to change. Handshakes and hugs are a big no-no. • Don’t be afraid to change your check-in process, In your appointment confirmation email, make sure you explain to your customers the safety measures your salon is adopting. • Ask your clients to fill up the self-declaration form before they arrive so that there’s no need for them to share a tablet. • Doing early consultations will ensure they spend less time in your salon.

11. 5. Sell Online • The best way to boost the profitability of your salon business during COVID-19 is by selling online. • Regular customers would want to stock up on shampoos, massage oils and conditioners even if your store is closed. • You can also sell gift cards and memberships online. • This will help clients pre-pay for their future visits and it can be a valuable investment for your business during these trying times. • Use your software to securely store card and membership information.

12. 6. Contact-less Payments & Check-out • Switch to contact-less, mobile payment options. This reduces the handling of bank notes and plastic money. • Encourage your clients to pay via their e-wallets or through UPI. A fool-proof way to manage expenses and ensure swift processing of payments is by using your salon management software. • Track trending payments and client credit to minimize the loss towards your business. • Integrated payment processing simplifies and expedites checkout.

13. 7. Automate Everything • Lastly, automate everything! From the appointment scheduling process to communicating with your clients, take the digital route. • Your clients will appreciate you for this. When you automate time-consuming tasks and processes, you can focus on other things which are more important in the post-COVID world. • However, with the above-mentioned tips and MioSalon, hair salon software, the journey definitely seems less daunting. Use these tips to simplify your salon operations.

14. Any questions? You can find us at: • Website: https://www.miosalon.com/ • Mail: sales@waffor.com • Support: +91-844 844 4209 • Sales: +91-735 803 0525 Check out: