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Bahrain Governance Framework: Towards Efficient Use of IT Dr. Zakareya Ahmed Al-Khaja Vice CEO PowerPoint Presentation
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Bahrain Governance Framework: Towards Efficient Use of IT Dr. Zakareya Ahmed Al-Khaja Vice CEO. Contents. 1. Enterprise Architecture. 2. Enterprise Architecture Outcomes. 3. The Journey of Values Realization . 4. Governance Model in Bahrain . 5. Conclusions. 2.

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slide2

Contents

1

Enterprise Architecture

2

EnterpriseArchitectureOutcomes

3

The Journey of Values Realization

4

Governance Model in Bahrain

5

Conclusions

2

slide3

Enterprise Architecture

Internal Document

is a framework for making it investment design decisions in support of business objectives

An Enterprise Architecture …

is a framework for making IT investment & design decisions in support of business objectives

Strategy

Business

Opportunity

Technology

Availability

Business

Strategy

Information

Technology

Strategy

Enterprise Architecture

TheGap

Enterprise Architecture

“the city plan”

Enterprise wide focus

Business

Architecture

IT

Architecture

Planning

  • Processes
  • Information
  • People
  • Locations
  • Applications
  • Data/Information
  • Infrastructure

Transition Plan

The Great Divide

  • System Architecture
  • functional aspects
  • operational aspects
  • “the infrastructure and
  • Single building design”

Business Operating Environment

and IT Infrastructure

Design and

Delivery

Project focus

IT Solutions

slide5

An Enterprise Architecture can help to…

Alignbusiness and IT objectives and resources

Speed up decision-making - Principles, models, standards, and processes.

Reduce integration problems- Compliance with architecture.

Reduce costs - Retiring duplicative or outdated assets.

Improve communication, prioritization, and governance of initiatives.

Speed time-to-market - Have the technology ready before it is needed.

Provide a foundation for skills development

Follow an established roadmap for infrastructure development

slide6

What EA provides to Bahrain..

  • Improve the effectiveness and efficiency in using Information technology.
  • Institute and communicate vision, charter and

strategic directions for EA based on vision 2030

        • Improve IT project management process.
            • Enable potential saving 20-30 % over the next 3 years.
            • Aligning IT projects to main strategic objectives of vision 2030, eGov strategy and individual Government entity business objectives.
slide7

Enterprise Architecture

Information

Architecture

The structure of an organization's logical and physical data assets and data management resources.

Business

Architecture

The business strategy, governance, organization, and key business processes.

Infrastructure

Architecture

The infrastructure intended to support the deployment of core, mission-critical applications.

Application

Architecture

The blueprint for the individual application systems to be deployed, their interactions, and their relationships to the core business processes of the organization

Systems Management

Metadata Repositories

Business Plans, Performance Plans, Business Rules, Business Requirements

Data Management

Applications

Data Architecture

Middleware

Capabilities

Development Tools

Data Models

Technology and Network Architecture

Governance Model

The purpose of a governance framework is to provide policy guidance, advice and assistance in the definition, design and implementation of the Enterprise Architecture

IT Management Processes

Vendor & Contract Management

Investment Tracking

Enterprise Architecture Domains

slide9

National Enterprise Architecture Framework

National IT Governance Committee

Ministry Initiatives

Enh.- 30,

Con.- 20,

New - 15

Current EA

Future EA

Stand/ Guidelines

Shared Services HRMS/ FMIS

EA Maturity Program

Financial Frame work

National Initiatives

NGI/NDS/SSO/etc.

slide10

NEAF Outcomes

  • Ministry Level Recommendations
    • Consolidation/Rationalized (20 Solutions), New implementation (15 Solutions), Enhancement (30 Solutions).
  • National Level Initiatives
    • NGI, NDS, SSO, Payment Aggregator, Mobile Portal, etc.
  • Shared Services Opportunities
    • National ERP (HRMS + FMIS), VOIP, National Data center, DR, SSO, eOffice, Document Management, etc.

10

slide11

NEAF Outcomes…

  • National IT Investment Framework
    • Monitoring and controlling financial investment.
    • Better reporting to management and Governance committee.
  • EA Maturity Improvement Program
    • Raising entities maturity level based on NEAF.
  • Technology Standards and Guidelines
    • Enhancing integration, compatibility, and data exchange between information systems across entities.
  • National ICT Governance Committee
      • Governing and directing ICT.
slide12

EA Maturity Improvement Program

  • Objective :
    • Ensure Business IT Alignment
    • Provide step-by-step guidance to the government organizations
    • Assist them to design, implement and improve the maturity of EA.

5

4

Return on Investment

3

Basic Maturity Level to take-off

2

1

slide13

Technology Standards and Guidelines

  • Business
  • Application
  • Mobile
  • Social Media
  • Business Process Modeling
  • Business Architecture Modeling and Simulation
  • Business Process Runtime
  • Modeling, Design and Development
  • Programming Languages for Application Development
  • Technologies for Application Development
  • Application Development Frameworks
  • Portlet Standards
  • Web Services
  • Business Rules Engine
  • Application Integration
  • Reporting Tools
  • Business Intelligence
  • Geographic Information Systems
  • Application Development Technologies For Mobile Devices
  • Communication Technologies For Mobile Devices
  • Development Tools for Mobile Devices
  • Mobile Platform SDKs
  • Social Media Technologies
  • Social Media Tools
  • Social Media Websites

68 Technology Areas across 10 primary domains

slide14

Technology Standards and Guidelines

  • Data
  • Network
  • Enterprise IT Management
  • Collaboration and Productivity
  • Modeling, Design and Development
  • Character Set and Encoding
  • Data Exchange Formats
  • Geospatial Data Standards
  • Database Connectivity and Access Technologies
  • Database Management Systems
  • Data Warehouse Database Management Systems
  • Storage
  • Network Protocol Suites
  • Supporting Network Services
  • Transport Technologies
  • Local Area Network
  • Wireless Networks
  • Wide Area Network Technologies
  • Virtual Private Network
  • Load Balancing
  • Network Hardware Components
  • IT Service Management Standard
  • Management and Monitoring Protocols
  • Network Management and Monitoring Systems
  • IT Operations Management Systems
  • Backup and Recovery
  • Helpdesk Software
  • Software Configuration Management
  • Enterprise Content Management
  • Office Suites
  • Project and Portfolio Management
  • Electronic Mail Systems
  • Instant Messaging
  • Contact Center Infrastructure
  • IP Telephony

68 Technology Areas across 10 primary domains

slide15

Technology Standards and Guidelines

  • Platforms
  • Security
  • Web Browsers
  • Webservers
  • Portal Servers
  • Application Servers
  • Directory Services
  • Mobile Operating Systems
  • Desktop Operating Systems
  • Enterprise Servers Operating Systems
  • Enterprise Server Virtualization
  • Mainframe Operating Systems
  • Hardware Platforms
  • Public Key Infrastructure (Certificate Security)
  • Secure Transport
  • IP Security
  • Encryption Security
  • XML Security

68 Technology Areas across 10 primary domains

slide16

eKey – NATIONAL AUTHENTICATION FRAMEWORK

User authentication for multiple channels eServices

Single identity.

Trusted.

Secure.

Scalable.

Multi factor.

slide17

Registration Process

Password + Smart Card + Finger Print

Advance eKey

Password

Standard eKey

slide18

NGI - National Gateway Infrastructure

Government to Enterprises

Common Service Centers

Misc. modes of access

G2G

Citizens

Service Seekers

NGI Portal

National Gateway Infrastructure

Service Providers

Government Departments

Content Systems

Misc. Systems

Government Organizations

ERP

Existing Portals

Provide seamless and consistentintegration among government applications through standardized protocols

slide21

Facts and Finding

Facts and Finding

The Scenario for Values Realization

Currently..

< Before Year ‘ 2009

Bahrain Enterprise Architecture (BEA)

Policy Framework

  • Kingdom of Bahrain does not have a binding policy frameworkdefining and governing the ICT investments aligning with Vision 2030.
  • Policy framework for data sharing, system interoperability , adoption of standards have not been defined.
  • There is no consistent framework reflecting the business need through implementation of the IT systems .
  • Isolated IT blueprints by ministries do not reflect alignment to Vision 2030.

Blue Print of IT

Bahrain Enterprise Architecture Blue Print

21

slide22

Facts and Finding

Facts and Finding

The Scenario for Values Realization

Currently..

< Before Year ‘ 2009

National Technical & Standard Guidelines

Standards & Best Practice

Covers :

10 Domains, 65 Technology areas

  • Enterprise IT Management
  • Business
  • Business need for optimal integration has not been realized, both within and across ministries.
  • Point to point integration adopted to achieve localized needs of the ministry.
  • Study of systems portfolio across various ministries indicates that there are no common standards defined / followed in the areas of implementation technologies, development frameworks and tools, server products, data management tools, reporting tool, server hardware, etc.
  • Best practices are not documented and not shared across enterprise.
  • Social Media
  • Application
  • Mobile
  • Data
  • Collaboration& Productivity
  • Network
  • Security
  • Platform

National Enterprise Service Bus, NPA, eKEY

Integration

22

slide23

Facts and Finding

Facts and Finding

The Scenario for Values Realization

Currently..

< Before Year ‘ 2009

National IT Investment Snapshot (2012 -2014)

Snapshot of IT Investment

  • Lack of Centralized and Collated IT Investment snapshot /Plan to analyze
  • Add-hoc Prioritization at National level IT Initiatives
  • None availability of IT Investment Snapshot
  • Add-hoc IT plan approval mechanism.
  • None ToGAF Certified resource in Bahrain
  • None Enterprise Architecture Team in Ministries
  • Ad-hoc IT Strategist development skilled resource across ministries
  • Ad-hoc Knowledge on IT Classification process

Enterprise Architecture Skill

Enterprise Architecture Skill

  • # 16 ToGAF Certified Architects in Bahrain
  • # 10 Government Entities has Enterprise Architecture Team
  • # 12 IT Strategy development Skilled resource in 3
  • ministries in Bahrain.
  • # 100 + Resources are Trained in IT classification
  • process in Bahrain
slide24

Facts and Finding

Facts and Finding

The Scenario for Values Realization

Currently..

< Before Year ‘ 2009

ICT Governance Committee

Governance

  • Lack of Centralized ICT Governance Framework, Process in place
  • Add-hoc budget and expenditure data available, like inadequate
    • Project budget details
    • Fixed assets details
    • Project expenses details
    • Recurrent expense details
  • Lack of IT Investment Framework Process
  • Add-hoc budget and expenditure data available, like inadequate
    • Project budget details
    • Fixed assets details
    • Project expenses details
    • Recurrent expense details

IT Investment Approval Process Framework(Proposed)

IT Investment Process

slide26

Governance Mechanisms

Approve

Monitor

Review

  • ICT Projects Master Plan Implementations
  • Compliance to Standards and Guidelines
  • Maturity assessments
  • Investment Finance report
  • Compliance to NEAF
  • ICT Projects Master Plan Progress review
  • ICT Projects Master Plan Post Review
  • SG Compliance Report
  • Maturity Assessment report
  • Investments Reports
  • ICT projects Master Plans
  • Standards, Guidelines and Policies
  • EA Maturity Improvement program
  • Financial Investment framework
slide27

Governance Structure

Decision Making

Execution

slide28

ICT Governance Committee (ICTGC)

Consists of 9 Executive Members from key Government organizations.

slide29

ICT Governance Committee (ICTGC)

Benefits and Savings

Eliminate duplications in projects and systems.

National eGovernment Strategy Alignment.

Improving effectiveness and efficiency of ICT usage.

Identifying synergies and improving Collaboration among related projects.

Consistency in procurement of IT software and hardware.

Focal reference for all ICT Standards and Guidelines.

slide30

Short Term Approach – Fund Approval

3

Actual Fund Approval

3A

MOF

ICTGC

ICTGC

ICTGC

MOF

MOF

Project Business Case

Approve Business Case

Evaluate Business Case

Reject Business Case

Consider ICTGC Review & apply appropriate decision

Filter applicable IT Projects

Ensure Prior In-Principle Approval

1

2

3

Share Approval

Share Disagreement with rationale

3B

Reject Projects with satisfactory ICTGC disagreement.

If unsatisfied, request re-evaluation and back to Step 3.

Approve Projects with ICTGC approval and release funds for project initiation (subject to other applicable approvals from MOF / Tender Board).

slide31

Reflection of Kingdom’s IT Plan

The overall picture brings in multiple opportunities, but also highlights significant challenges. We can only consider planned investments for improvement & optimization.

A snapshot on IT Investment

Not very promising IT cost savings

USD 128,000,000

of IT Investment requested in 198 projects

USD 10,000,000

requested in similar capabilities across entities

Lack of focus on functional capability

Only 33% of planned budget target functional capability, 38% on IT infrastructure

USD 16M investment have direct savings potential

74,000,000 in planned

54,000,000 for ongoing

Opportunity to save another USD 7,000,000 through shared IT infrastructure

32 Projects

48 Projects

60 Projects

51 Projects

07 Projects

National

IT Plan

slide32

Where else to look for Cost Advantage?

Additional areas can be leveraged for significant cost advantage, this would require detailed interaction at entity level and decision making authority.

Potentials for Cost Avoidance – Planned initiatives

USD 5,000,000 requested in MEDIUM priority infra projects

USD 9,000,000

requested in LOW Priority projects

USD 7,000,000

requested in projects having NO priority

Total Cost Avoidance potential (considering all three areas) USD 21,000,000

Excluding common IT projects considered earlier

Can we stop/ postpone part of them considering their true priority and benefits?

We can treat them as Low priority and either stop / postpone them

Even a 30% realization will result in USD 7,000,000 additional savings

2012

2013

2014

2015

2016 & later

32 Projects

48 Projects

60 Projects

51 Projects

07 Projects

National

IT Plan

slide33

IT Strategic Planning Toolkit

EngagementObjectives:

Engagement Benefits:

  • To develop a government wide standardized toolkit to be used for strategic IT Planning.
  • To enhance Strategic IT Planning skills in Government entities.
  • To adopt consistent and scientific approach towards Strategic IT Planning.
  • Increased awareness and government competency on Strategic IT Planning. Though training and capability development
  • Improved IT Planning outcomes across the Government.
  • Higher Quality of IT Investment decisions integrated with Government objectives.
  • Increase in realized value and benefits from Government IT Investments.

Developing a toolkit which is:

  • Practical
  • Usable
  • Customizable
slide34

Conclusions..

Internal Document

conclusions
Conclusions…

EA Achievements & International Accolades

MENAPAR 2014 – White Paper on Enterprise Architecture’s Policy Making and Assessment

eWorld Forum 2011- Best International Award for innovative Initiatives in Governance

UNPAN 2010- Best Advanced Knowledge Sharing category award

2013-2014

2011-2012

2009-2010