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ICT Ethics

ICT Ethics. ICT Professional Ethics. ICT specialists include programmers, systems analysts, software engineers, database administrators, local area network (LAN) administrators, and chief information officers (CIOs), and many others…

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ICT Ethics

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  1. ICT Ethics

  2. ICT Professional Ethics ICT specialists include programmers, systems analysts, software engineers, database administrators, local area network (LAN) administrators, and chief information officers (CIOs), and many others… From a legal perspective, ICT workers are not recognized as professionals because they are not licensed—in this regard, they are not liable for malpractice lawsuits.

  3. ICT Professional Ethics However, they play special roles in which they have to manage professional relationships, which require them a professional code of ethics. These are: 1.21 Relationships between ICT Professionals and Employers ~common issues: employee work responsibilities and requirements, etc. ~legal issue: an ICT Professional cannot be made to do something illegal

  4. ICT Professional Relations ~contentious issue: An ICT professional must set an example and enforce policies regarding the ethical use of ICT. *ICT specialists have the knowledge to abuse systems and data or to allow others to do so. 1.211 Software piracy—the act of illegally making copies of software or enabling others to access software to which they are not entitled

  5. ICT Professional Relations >although end users get the blame, ICT specialists are professionally accountable, especially in a corporate setting >some practices: using one licensed software in multiple computers; letting a friend have a copy of the licensed software *Business Software Alliance (BSA)—trade group of software and hardware manufacturers is funded by its members to prosecute companies engaging in software piracy.

  6. ICT Professional Relations 1.212 Trade secrecy—business corporations often have information that are unknown to the general public; these are data that have strong economic value for the company. >design of a user interface to a new program, new software code, hardware designs, business plans, manufacturing processes, and so on. >possible intervention is to have the ICT specialist to sign confidentiality agreement, etc.

  7. ICT Professional Relations *Lexar Corp. vs. Toshiba Corp. (2005)—Toshiba was ordered to pay $465 M in damages to Lexar for theft of trade secrets; Toshiba was penalized for using the electronics in the compact flash to develop similar flash technology with ScanDisk Corp. 1.213 Whistle-blowing—the attempt of the employee to attract attention to a negligent, illegal, unethical, abusive, or dangerous act by a company that threatens the public interest.

  8. ICT Professional Relations >Of course, a responsible employee would report any fraudulent or illegal activity to the management >When ignored, it is possible that the employee would inform people outside the company especially concerned government agencies; he then becomes a whistle blower *Oracle Corp. paid $8 M to settle the charge that it illegally collected fees before providing training for clients and failed to comply with federal travel regulations

  9. ICT Professional Relations 1.3 Relationships between ICT Professionals and Clients >Generally, ICT professionals provide hardware, software, or services, at a certain cost and time frame, to external or internal clients. >Both have shared responsibilities >The contentious issue: when an ICT consultant is asked to evaluate an ICT related problem and after assessment suggests his own product to solve the problem

  10. ICT Professional Relations >On projects, failure to give full disclosure as regards the status of a project especially because of the concerns on missed schedules, costs, etc. 1.4 Relationships between ICT Professionals and Suppliers >Understandably, ICT specialists transact business with providers, and as expected, a smooth relationship between users and suppliers is wanting

  11. ICT Professional Relations >Contentious issue: when the supplier does the extra mile and the user requests for certain favors >ICT specialists must be prudent in accepting ‘gifts’ from suppliers—[no gift should be hidden] >Bribery involves providing money, property, or favors to someone in business or government to obtain a business advantage *Software provider offers money to another company’s employee to get its business

  12. ICT Professional Relations 1.5 Relationships between ICT Professionals and Other Professionals >ICT professionals help each other out >Contentious issue: Resume inflation 1.6 Relationships between ICT Professionals and ICT Users >ICT professionals have the responsibility to understand the needs of the ICT users. >ICT professionals have the duty to establish an environment that promotes the ethical behavior of users

  13. ICT Professional Relations inappropriate information sharing: giving access to databases, etc 1.7 Relationships between ICT Professionals and Society >ICT Professionals have the duty to follow regulatory laws

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