1 / 39

Dealing With Change in the Workplace:

Resilience Through Adversity. Dealing With Change in the Workplace:. “ THE ONLY CONSTANT IS CHANGE” -Heraclitus 500 B.C. Objectives to Learn:. Why Some People Handle Change & Adversity Better The #1 Core Personal Characteristic to Handle Any Change What it Takes to Bounce Back

milly
Download Presentation

Dealing With Change in the Workplace:

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Resilience Through Adversity Dealing With Change in the Workplace:

  2. “THE ONLY CONSTANT IS CHANGE” -Heraclitus 500 B.C.

  3. Objectives to Learn: • Why Some People Handle Change & Adversity Better • The #1 Core Personal Characteristic to Handle Any Change • What it Takes to Bounce Back • How to Break Free from Inner Barriers to Resiliency • Benefits from Learning Survivor Qualities and Abilities • The Strengths to Develop to Become Highly Resilient

  4. Change • Change May Make Things More Difficult in the Short Run • Resistance to Change is Normal • Change Disrupts the Current Comfort Zone • Change Can Undermine Our Need to Feel Appreciated, Valued, and In Control • But... Change Is Also An Opportunity For Growth!

  5. “To improve is to change; to be perfect is to change often.” -Winston Churchill

  6. Response to Change/Adversity • Stressful, Adverse Conditions Can Result in Physical and Psychological Illness • Evidence Shows Not All Become Ill • Why is it that Some People, Going Through the Same Adversities, Do Not Show the Signs of Stress? • How Do Some Overcome the Adversity and Grow to Become Stronger?

  7. Responding to Adversity • Based on your experience, • what is the difference between people who bounce back from difficulties with good energy • and people who can't handle an ordinary day very well?

  8. Resilience Defined “The physical property of a material that can return to its original shape after determination that does not exceed its elastic limit” -Merriam-Webster dictionary .

  9. Human Resilience “A Person’s Ability to: Absorb High Levels of Disruptive Change, Bounce Back, and Even Excel in Times of Change and Uncertainty, Without Acting In Dysfunctional Ways.” Al Siebert, Ph.D.

  10. When We Use Resilience • To Overcome Past Obstacles • To Navigate Everyday Adversities • To Bounce Back From Life-Altering Events • To Grow to Become Wiser, Stronger

  11. “I'm not afraid of storms, for I'm learning to sail my ship.” -Louisa May Alcott

  12. Responding to Disruptive Change From The Resiliency Advantage, Al Siebert, Ph.D.

  13. Levels Of Developing Resiliency • Maintaining Health, Emotional Stability, and Well-Being • Problem Focused Coping • Developing a Strong Inner Self • Developing the Resiliency Skills • Converting Bad Experiences Into Good

  14. Level I:Restore Health • Stress vs. Strain Syndrome • Dr. Hans Selye: Pioneering Stress Research • We Differ in How Much We Can Handle • Take Responsibility to Problem Solve • Better to Focus Outward to Problem Solve (Lazarus) • Internal Locus vs. External Locus of Control Self-Motivated vs. Forces Outside (Rotter)

  15. Level I:Hardiness Research • 1970’s Studies of AT&T Breakup • 2/3 of Managers/Execs = Stress Illnesses • 1/3 Remained Healthy and Happy…Why? • Commitment • To be successful and help others • Control • Believed They Had Influence • Challenged • Energized to Solve Problems, Face Difficulties

  16. Level I: Healthy HabitsPhysical Resilience • Energy Management • Regaining (Energizing) • Releasing (Relaxing) • Regulating (Pacing) • Refocusing (Redirecting) • Enjoy Strain Like a Good Workout! • Strain/Pause/Breathe…(Repeat)…Relax

  17. Know Yourself First, Then You Can Change • Understand the Recurrent Situations in which You are Least Resilient • Adversity: What Pushes Your Buttons? • Beliefs: Identify the Automatic Thoughts • Consequences: Feelings and Behaviors

  18. “Every adversity, every failure, every heartache carries with it the seed of an equal or greater benefit.” -Napoleon Hill

  19. Level II:Problem Focused Coping • Problem-Focused Coping Leads to Resiliency Better than Emotion-Focused Coping • Emotional Reactions Drain Resources and Lead to Helplessness • A Waste to Assign Blame, Lament Misfortune and Play Role of Victim • Time to Rise to the Occasion!

  20. Level II:Problem Focused Coping • Some Disengage from the Challenge of a Crisis by Overreacting Emotionally • In Contrast, The More Resilient… • Control Their Emotions in a Crisis • Engage the Problem Solving • Then ProcessFeelings Afterwards • (They Have ‘Impulse Control’)

  21. Level II: Emotional StabilityEmotional IQ • Awareness • Acceptance • Alternatives • Action

  22. Level II:Emotional Awareness • The Role of Emotion • Personal Information • Feelings as Signals • The Value of Understanding Emotions • Listening to the Language of Emotions Without Over-Reacting

  23. Feelings as“Information Signals” Anger Loss of Control Fear Threat (Real or Perceived) Anxiety Vulnerability (the Unknown) Depression Loss

  24. Emotional States • Positive Emotions Broaden and Build • Physiologically: Endorphins, Energizing • Mentally: Thinking and Creativity • Increase Resilience • Negative Emotions Narrow and Weaken • Physiologically: Draining, Illness Promoting • Restrict Cognitive Skills and Creativity • Impairs Ability to Bounce Back

  25. Level II:Use “Intelligence” to Solve Problems • Analytical Intelligence • Logic, Reason, Abstract Thinking • For Familiar Problems • Creative Intelligence • Invent Unusual Solutions • For New and Unfamiliar Circumstances • Practical Intelligence • For Situational, Real-Life Problems

  26. “The world breaks everyone and afterward many are stronger at the broken places.” -Ernest Hemingway

  27. Level III:Overcoming Inner Barriers The Personal Gatekeepers to Resiliency: • Self-Confidence • The Way to Effective Action • Self-Esteem • Controls How We Feel About Ourselves • Self-Concept • Our Idea of Who We Are

  28. Level III:The Roots of Resiliency • The Problem With the “Good Child” Upbringing • Identity Based on External Factors or Based on Values, Qualities and Abilities? • Constructed Self vs. Discovered Self • Job Description vs. Professionalism • Willingness to Dream and Be Creative

  29. “What doesn't kill us makes us stronger.” -Friedrich Nietzsche

  30. Level IV:Skills & Qualities to Strengthen • Flexibility - Comfort With Complexity Contradictory Personality Qualities Creative and Analytical Sensitive and Tough Cautious and Trusting Logical and Intuitive Calm and Emotional Serious and Playful Unselfish and Selfish

  31. Level IV:Skills and Qualities to Strengthen • Constantly Learn from Life Experience – Be Changed by Them • Deepen Relationships with Friends and Family • Expect Things to Work Out Well • Copy - Learning From The Resilient • Community - Access Resources • Wide Range of Interests

  32. Level IV:Skills and Qualities to Strengthen • Experience and Express the Range of Emotions • Read Others With Empathy • Practice Childlike Curiosity and Playfulness • Defend Yourself Well • Care For Others • Laugh – A Keen Sense of Human • Spiritual/Philosophical Framework

  33. “Adversity has the effect of eliciting talents, which in prosperous circumstances would have lain dormant.” -Horace (B.C. 65)

  34. Level V:Thriving • Converting Bad Experiences Into Good • Gain Strength from Adversity • Recover Faster and Emerge Stronger • Transformed by the Process of Surviving

  35. “We cannot direct the wind but we can adjust our sails.”

  36. Personal Review:Implementing Resilience • What characteristics of resilience do I recognize in myself? • What traits of resilience would I like to cultivate? • What can I apply from resilience as a part of my action plan?

  37. How the EAP Can Help During Times of Change YOUR EAP CAN . . . . • Help You Deal With Emotional Conflicts Regarding the Change • Assist You With Coping Strategies for Dealing With Change • Be a Resource to Help You Make a Successful Transition

  38. The Employee Assistance Service Is . . . . • Confidential • Available 24 Hours a Day • Available to You at No Charge • Available to You and Your Immediate Family Members

  39. Your EAP is just a telephone call away • A counselor is available to talk with you at any time. • Referrals to local Employee Assistance Professionals

More Related