History what i t is how we use it what s next
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History What i t is How we use it What’s Next. Business Intelligence i s Decision Support & Executive Information Management. Enabling the Business of Government Through Technology. What is B.I. Decision Support & Executive Information Management.

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History what i t is how we use it what s next
History What it isHow we use itWhat’s Next

Business Intelligence


Decision Support & Executive Information Management

Enabling the Business of Government Through Technology

What is b i decision support executive information management
What is B.I.Decision Support & Executive Information Management

Ability to aggregate data to give it “PURPOSE and RELAVENCE” from

Multiple Business systems, and

Multiple Information databases, for

Multiple reporting systems that are both Dynamic and Accurate.

Results in single source of truth for Key Result Measures so that the City has the kind of information needed to “run the place”


Had it’s origins in a need for Performance Based Budgeting to ensure we were spending taxpayer dollars for the right public purpose according to the right priority and monitoring how well.

Aligns Council Priorities, City services and Department’s

“Lines of Business”

We Called it Performance Plus

History what i t is how we use it what s next

Diverse Data Sources

  • WPCF - SCADA, LIMS, etc.,

  • Human Resources, Payroll, Purchasing, Billing, Asset Management

  • Public Safety, Fire, Detention, Courts and 911 Systems

  • Development Service Center and GIS Systems

  • Customer Relationship Management and

  • Everything else

How we use it
How we use it

Business Decisions on:



Operational adjustment and continuous improvement

Prioritization of services – to keep or discontinue

Continuous Operations Monitoring

Asking that next telling question

Performance Plus Metrics

Dynamically access information at your desks or in the field with Smartphones, iPads, and laptops.

Daily operations
Daily Operations

This Fire dashboard helps the chiefs monitor battalions and stations on how fast a unit can get the call and then leave the station, true ‘Out of the Barn’ timing, real time. This is refreshed daily at 7:30am so each station rotation knows where they stand as they focus on public safety.

Performance plus measures
Performance Plus Measures

Tracks citizen requests for service: Traffic lights out, traffic calming, neighborhood code enforcement issues, etc. Statistics by ward or citywide.

Future plans
Future Plans

  • Provide Information to staff and citizens

    • Dynamically Mine, Manage and Manipulate

  • Info on the Go ---

    • Smartphones, iPads, Laptops

  • Transparency in Government

    • Social, e-Discovery, Open Data, Operations

Business intelligence
Business Intelligence

Dynamic Decision & Operational Support

Transparent Nevada

Enabling the Business of Government Through Technology