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Developing a Strategy for Implementing “MOM’S” Plans: A KHAFRA Engineering Perspective

Developing a Strategy for Implementing “MOM’S” Plans: A KHAFRA Engineering Perspective. Steve White Urban Water Council US Conference of Mayors. Agenda. Background Information What is “MOM” (or cMOM)? Impacts of its Components on Maintenance Operations Lessons Learned from Implementation

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Developing a Strategy for Implementing “MOM’S” Plans: A KHAFRA Engineering Perspective

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  1. Developing a Strategy for Implementing “MOM’S” Plans:A KHAFRA Engineering Perspective Steve White Urban Water Council US Conference of Mayors

  2. Agenda • Background Information • What is “MOM” (or cMOM)? • Impacts of its Components on Maintenance Operations • Lessons Learned from Implementation • Mitigating Impacts on Human & Material Resources • Performance Indicators for Measuring Success • Pitfalls of Multiple & Non-linking Databases • Benefits of internal Reviews of MOM Program

  3. Background Information • 1999 – First Amended Consent Decree (SSOs) • Required MOM (Management Operation Maintenance) program with many components • Each component prepared separately

  4. What is cMOM?!? Capacity Assurance Management Operation Maintenance

  5. Capacity Assurance Notification Rehabilitation Equipment & Tools Audits O&M Management cMOM Personnel SSES Engineering/Modeling Spill Response Public Relations W.Q. Monitoring Legal GIS/MIS Financial cMOM Touches All Aspects of a Collection System Owner’s Operation

  6. Impacts on Maintenance Operations • Components of MOMs: • Maintenance Management System Plan • Emergency Response Plan • Grease Management Program • Capacity Certification Program • Collection & Transmission Systems Contingency • Sewer Survey Evaluation System • Safety • Training • Short-term Operation Plan • GIS

  7. Maintenance Management System Plan • Umbrella Coverage for all other components • Supports implementation of Capacity Certification Program and Emergency Response Plan • Sewer System Evaluation Survey (SSES) uses CCTV of sewer lines • Reduction of inflow & infiltration through point repairs, pipe lining, manhole replacements, and more

  8. Emergency Response Plan • Resources to respond to emergencies • Reduce impact on scheduled maintenance • Reduce state/federal fines

  9. Grease Management Program • Grease causes SSOs and CSOs • Inspect and clean problematic sewers • Determining Sources • Interceptors • Restaurants/Hospitality Industry • Grease Trap Program and Permits

  10. Capacity Certification Program • Undersized sewers and wet weather • Allows Agency to determine capacity before new developments are constructed • Land use Plans/Zoning • Controlled Growth/Development

  11. Performance Indicators for Measuring Success • Sewer Cleaning and Debris Removal • Sewer Rehabilitation • Internal sewer inspection • Grease Management & Wastewater Discharge Permits • Reduction of spills • Reduction of volume spilled

  12. Performance Indicators—Measuring SuccessMiles of Sewer Cleaned

  13. Performance Indicators—Measuring SuccessGrease Management & Wastewater Discharge Permits

  14. Assessing Impacts on Human & Material Resources • Labor Demands • Maintenance Management System Plan • Inspections • SSO Response and Reporting • Training the Trainer • Training • Sewer Cleaning

  15. Pitfalls of Developing Multiple Databases • “Information Is POWER” • Shortcomings in Databases: • Not readily accessible • Are intended to stand alone • Nonconforming to standards of owner • THEREFORE: Inherent power and value are diminished

  16. Related Agency Database Examples • Geographic Information System (GIS) • SSO Tracking & Regulatory/City Management Reporting • Hansen Information Management System • Grease Management/Permitting Administration • Personnel Training, Tracking, and Scheduling • Among Others…

  17. OPERATIONS DECISION MAKING Internal Review Conclusions • Discourage developing separate databases • Form team to develop new and analyze existing QA/QC policies • Adhere to: • APPROVED PLANS • Performance indicators • Consent Decree

  18. To Wrap It Up… • Recognize positive impacts of components • Adjust to mitigate negative impacts • Remember former “lessons learned” • Realize new lessons to be learned • Understand limitations of resources • Respect power of data and information, but efficiently manage databases • Take inventory of achievement through: • Plan compliance • Performance indicators

  19. Thank you for your time! THE END

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