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Operational Tech nologies Corporation. Mission Statement. We are committed to excellence in providing scientific and technical solutions for our global clients. Company Profile. Incorporated in 1986 Offices in TX, Mexico Inc. Magazine 500 - 3 Times! Quality (ISO 9001/TL 9000 Registered)
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Mission Statement We are committed to excellence in providing scientific and technical solutions for our global clients
Company Profile • Incorporated in 1986 • Offices in TX, Mexico • Inc. Magazine 500 - 3 Times! • Quality (ISO 9001/TL 9000 Registered) • Certified MBE
Corporate Citizenship • Colleges & Universities • Board Memberships • Academic Committee Membership • Research Cooperatives • Minority Business Councils • CSTMBC • NMSDC • Chambers of Commerce • Greater Chamber of Commerce • Hispanic Chamber of Commerce • Support of Community Needs • United Way
Structure … Diversified Areas of Expertise: • Supply Chain Management Services • Government Contract Services • Biotechnology Innovative Research • Automotive
Customer Base by Division • AUTOMOTIVE • TOYOTA • VUTEX • SUPPLY CHAIN MANAGEMENT • AT&T • TELLABS • REDBACK • ADTRAN • TELMEX • GOVERNMENT CONTRACTING • STATE DEPARTMENT • USAF SPO - AGENT ORANGE • PERSONNEL RESEARCH • BIOTECHNOLOGY • NSF • NIH • EPA • ARMY • DHS • DTRA • DARPA
Experience… The Supply Chain Management Division at OpTech has Helped 3 Different Telephone Carriers, in 2 Different Countries Roll Out DSL and IPTV Services to Their Customers: • SBC 1999 • TELMEX 2004 • AT&T Mexico (Alestra) 2005 • AT&T USA 2006
Supply Chain Management… Services: • Materials Sourcing & Procurement • Customer Service and Order Management • Warehousing • Inventory Management • Production Support Services • Distribution • Transportation Management • Foreign Trade Zone Facilities { • Assembly • Kitting • Testing …With Real Time Visibility to our Customers …
USA and Mexico Foreign Trade Zones Import / Export Services Maquiladora Cross Dock OpTech Facilities…
Supply Chain Management… • Advantages: • Tailored Solution • Responsive • Flexible • Scaleable • Proven Track Record • Transparent
Supply Chain Management… • Tools: • ERP System • EDI • Order Tracking • Reporting • Metrics Driven • Web Portals
Assembly and Distribution of Telecom Transport Equipment SBC - 11 STATES: • Order Management • Customer Service • Procurement • Assembly & Testing • Distribution • Quality & Performance
Recognition … In 2001, Operational Technologies Corporation was Recognized by SBC as One of it’s Top Suppliers, and was Presented with the Bronze Award in Recognition of it’s People, Processes, Quality, and Cost Saving Programs. In 2007, OpTech was Nominated by the Telecom Industry as One of the Most Innovative Diversity Companies of the year.
International Business Unit In 2003, Operational Technologies founded (STI) Soluciones Tecnologicas Integradas to offer supply chain management services to companies in Mexico. Telmex, the leading telecommunications company in Mexico, is our largest client.
SERVICES IN MEXICO • CALL CENTER • ORDER MANAGEMENT • FULFILLMENT • WAREHOUSING • DISTRIBUTION • DOOR TO DOOR DELIVERY • REAL TIME WEB INTERACTION
HERMOSILLO TELMEX MONTERREY MERIDA CALL CENTER QUERETARO DISTRIBUTION & FULFILLMENT CENTER MEXICO CITY GUADALAJARA PUEBLA DISTRIBUTION ADSL MODEMS