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Mastering the Interview Process: Essential Techniques for Effective HR Practices

This guide outlines the critical steps in the interviewing process, including the preparation of essential documents, writing effective questions, and establishing a scoring system. Learn how to identify ideal candidate criteria from job specifications, ask probing questions, and ensure a fair evaluation by maintaining consistent questioning across candidates. It emphasizes the importance of managers' responsibilities during interviews, such as creating an inviting atmosphere, managing accessibility needs, and providing necessary resources. Additional guidance is available on the intranet for further support.

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Mastering the Interview Process: Essential Techniques for Effective HR Practices

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  1. Interviewing - The process • HR & P provide all essential documents • needed for interviewing through the intranet

  2. Writing Interview Questions • Identify criteria from PS • What evidence is needed? • Identify ideal answers • Work backwards to the question • Ask the same questions to each candidate • Ask probing questions • Agree the scoring system in advance

  3. Asking Questions Give examples of questions: • Leading • Probing • Open • Closed

  4. Exercise 11Write 2-3 interview questions • Start by identifying ideal answers.Template in booklet p24 • Evidence of excellent keyboard skills: • speed, accuracy, software packages, copying data, spell check, charts, format text, illustrations. • Don’t forget a welcome, introduction and close

  5. Scoring Interview Questions • Decide the scoring system in advance • Take notes • Score independently • Score only the information you are given • Discuss differences in scoring • Agree on outcome • Keep notes for feedback

  6. Managers’ Responsibility • Meet & Greet • Accessibility • Refreshments • Cultural Issues • Equipment • Hearing Loop • Checking • Documents • Feedback Further guidance is available on the intranet

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