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PG&E CARE-ESA Program Update

This update provides information on the PG&E CARE-ESA program, including enrollment, expenditures, and the number of homes treated. It also highlights good news and developments, goals, plans, and progress of the program.

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PG&E CARE-ESA Program Update

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  1. PG&E CARE-ESA Program Update Low Income Oversight Board Meeting Sacramento, CA March 15, 2017

  2. PG&E CARE Program CARE Enrollment, Penetration and Expenditures • Notes: • December 31, 2016 CARE program data reported in PG&E’s Monthly Low Income Report submitted to CPUC on January 20, 2017. • CARE Authorized budget based on D.15-12-024 and D.16-06-018, which authorized bridge funding not to exceed the 2015 Authorized budget for the period of January 1, 2016 – December 31, 2016, or until the CPUC adopts a final decision on the IOU’s budget applications for 2015-2017. • 2014 and 2015 Annual data reported in PG&E’s Low Income Report submitted to CPUC May 1 of each year.

  3. PG&E ESA Program Number of Homes Treated and Program Expenditures • Notes: • December 31, 2016 ESA program data reported in PG&E’s Monthly Low Income Report submitted to CPUC on January 201, 2017. Final 2016 results will be reported in PG&E’s ESA Program Annual report on May 1, 2017. • 2016 ESA Authorized budget based on D. 15-12-024 which authorized bridge funding for the period of January 1, 2016 – June 30, 2016. • 2014 and 2015 Annual data reported in PG&E’s Low Income Report submitted to CPUC May 1 of each year.

  4. PG&E ESA Program 2015-2016 Expenditures and Unspent Funds 1 Reflects total preliminary 2016 unspent funds data as of March 7, 2017. 2 From PG&E 2015 ESA-CARE Annual Report; adjusted to remove M&E line item funds committed to 2015-2020 Studies authorized in D.16-11-022. 2009-2016 Unspent Funds 3This amount has been adjusted to remove M&E line item funds committed to authorized 2015-2020 Studies. 4Reflects total preliminary 2016 unspent funds data as of March 7, 2017.

  5. Good News and Developments ESA Program: Multi-Family Single Point of Contact (SPOC) and Whole Building Common Area Measures • Formalizing SPOC role and processes • Planning to launch Q2 2017 • Whole Building Common Area Measures • Planning to launch Q2 2017 • Administration through PG&E’s Energy Efficiency program • Integrated with EE MF programs • On-Bill Financing (OBF) to be integrated with MF offering • MF Affidavit/Property Owner Waiver process • Joint IOU statewide form completed

  6. PY 2017 Goals, Plans, and Progress Goals • ESA Homes Treated : 90,030 Plans • Marketing & Outreach Workshop to be held May 2017 • ESA Program • CSD Initiatives: data sharing and LIWP leveraging • Implement Go Back by mid-Q2 2017 • Update existing program database by end of December 2017 • Mobile versioning of ESA interest form and expand languages by end of December 2017 • Multifamily Initiatives: Formalize SPOC role and launch whole building common measures Progress • Cost Effectiveness Working Group Plan Filed – January 2017 • Mid-Cycle Working Group Kickoff – March 2017 • Energy Education Workshop – March 8, 2017 • Petition For Modification (PFM) seeking Decision clarifications filed mid-March 2017 • Request for Extension for items in clarification PFM filed mid-March 2017 • Conforming Advice Letter to be filed March 31, 2017 • ESA Program • Funds provided to MCE January 2017 • Implemented removal of measure caps and 3 Measure Minimum

  7. Native American Tribal Entities in PG&E’s Service Area • PG&E engages with approximately 100 Native American tribal entities, including those that are federally-recognized, state-recognized, and others that operate as tribal communities without federal or state recognition. • Tribes vary in size and influence from small family units that engage on issues related to natural and cultural resources, to large, well-organized, and funded tribes with professional staff charged with advancing interests across a range of topics. • PG&E is collaborating with SCE on a joint project for 2017.

  8. CHANGES: 2016 Activities and Trends Service Provided - Needs Assistance (687 cases) Note: CHANGES CBOs in PG&E’s service area served 30 languages: American Sign Language (ASL), Albanian, Arabic, Armenian, Bembe, Burmese, Cambodian, Cantonese, Chaldean, Dari, English, Farsi, French, German, Hmong, Japanese, Karen, Khmer, Korean, Laotian, Mandarin, Ngam, Portuguese, Russian, Somali, Spanish, Swahili, Tagalog, Tamil, and Vietnamese. California Public Utilities Commission, CHANGES Monthly Report. December 2016 and CHANGES Monthly Report May 2016

  9. CHANGES: 2016 Activities and Trends-continued Actions Taken – Dispute Resolutions (433 Cases) Consumer Education Workshops (12,211 attendees) Note: CHANGES CBOs in PG&E’s service area served 30 languages: American Sign Language (ASL), Albanian, Arabic, Armenian, Bembe, Burmese, Cambodian, Cantonese, Chaldean, Dari, English, Farsi, French, German, Hmong, Japanese, Karen, Khmer, Korean, Laotian, Mandarin, Ngam, Portuguese, Russian, Somali, Spanish, Swahili, Tagalog, Tamil, Vietnamese. Data Source: California Public Utilities Commission, CHANGES Monthly Report. December 2016and CHANGES Monthly Report May 2016

  10. D.16-11-022: LIOB Directives Directives for LIOB Reporting • First-Touch vs Go-Back: Report customer visits (p.69) • Multi-Family Common Area: Report measure participation, program spending, and provide an analysis of treatment results including, but not limited, to energy and water/energy nexus savings (p.194) • Multi-Family Buildings: Report deployment of ESA to MF buildings, and recommendations for program adjustments (p.209) • Tribal Consultations: Track and report activities(p.280) • Willingness and Feasibility To Participate (WFPT) factor: Report updates (p.280) • My Energy/My Account upgrades costs: Identify all programs or initiatives that will be able to benefit from them, and coordinate with the relevant proceedings so that the relevant costs can be considered in those proceedings’ cost effectiveness decision-making. (p.320) • Fund shifting: Identify primary drivers for underspending and make recommendations to achieve program objectives (pp.360-362) • Energy Education: Track and report customers that “opt-in” to either a demand response program or an alternative tariff when receiving energy assistance measures through ESA (OP.7)

  11. PG&E CARE-ESA Contacts Allen Fernandez Smith, Manager Low Income Programs and Strategy A1FP@pge.com Paola Benassi, Manager ESA Program P1BL@pge.com Mary O’Drain, Expert Regulatory Reporting and Policy MJOb@pge.com

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