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First Transit Maintenance. Primary Points of Approach. It’s Always About People. ASE Certification (National Institute of Automotive Service Excellence) Paid training for each test Paid while taking test $0.15 increase for each successful test Shops attaining Blue Seal, Manager gets bonus
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First Transit Maintenance Primary Points of Approach
It’s Always About People • ASE Certification (National Institute of Automotive Service Excellence) • Paid training for each test • Paid while taking test • $0.15 increase for each successful test • Shops attaining Blue Seal, Manager gets bonus • None of these expenses are budgeted because they pay for themselves
KPI Tracking in FirstBase • Fuel Management • Road Call & Warranty Management • Parts Inventory and Inventory Turns • Fleet Performance Reporting • Tech Productivity • Benchmarking
Paperless Shop • Integral to our Lean Shop • Techs armed with iPad • iPad loaded with manuals for each vehicle type • Tells tech what parts needed before service begins • iPad can plug into vehicle diagnostics • WO completed as tech works through task • Tied to Auto-Reorder in FirstBase • Critical step to Predictive Analytics