
Competency • The basic requirement to do a job well • Satisfactory not outstanding • Any attitude, skill, behavior, motive or other personal characteristic
Competency Components • Skill • Knowledge • Personal Motive
Competencies for Managers • Understanding what need to be done • Taking people with you • Getting the job done
Competency Mapping • Process of identifying the key competencies
Competency Mapping Process • Behavioral Event Interview (BEI) • Competency Requirement Questionnaires • Expert HR Panel
Implementation of Competency Mapping • Recruitment & Selection • Training & Development • Career & Succession Plan • Reward & Recognition • Performance Management
Conclusion • Required to perform each role effectively • Serves as a bedrock for all HR application