1. Competency & competency mapping

2. Competency • The basic requirement to do a job well • Satisfactory not outstanding • Any attitude, skill, behavior, motive or other personal characteristic

3. Competency Components • Skill • Knowledge • Personal Motive

4. Competencies for Managers • Understanding what need to be done • Taking people with you • Getting the job done

5. Competency Mapping • Process of identifying the key competencies

6. Competency Mapping Process • Behavioral Event Interview (BEI) • Competency Requirement Questionnaires • Expert HR Panel

7. Implementation of Competency Mapping • Recruitment & Selection • Training & Development • Career & Succession Plan • Reward & Recognition • Performance Management

8. Conclusion • Required to perform each role effectively • Serves as a bedrock for all HR application

9. THANK YOU