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Avoiding Campus Wi-Fi Move-in Day Blues

Download the whitepaper from http://www.merunetworks.com/gated-pages/move-in-day-blues.html In this Presentation you will learn how to tackle the wireless connectivity challenges that schools face every semester, without compromising on the quality, safety and security of the Wi-Fi connection. Schools these days are expected to keep up with the high demands of the tech-savvy generation glued to their Wi-Fi devices. Delayed, slow or complicated connectivity issues immediately put off students. They don't think a moment before ranting about it on social forums that cause an irreparable damage to the reputation of the school. While students expect easy and flawless wireless connectivity from day one, the school’s IT teams struggle to keep up with the barrage of devices each student brings in. IT also has to ensure wireless LAN solutions provide uninterrupted Wi-Fi connectivity in classrooms, libraries and in every corner of the campus, which adds to the endless anxiety of the school staff. Wireless registration, authentication and access don’t have to be so cumbersome and complicated. Meru’s bring-your-own-device (BYOD) solution for universities ensures network security and balanced network loads at all times thereby providing hassle-free Wi-Fi access. It also automates many of the requirements for maintaining and managing a secure, high-performance network, giving the much needed relief to the IT staff.

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Avoiding Campus Wi-Fi Move-in Day Blues

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  1. Day 1 • of School • 10,000 Students • Seeking Immediate Connectivity for their • 30,000+ BYODs • (Smartphones, Tablets, Laptops, • Xboxes, PlayStations, Wii’s)

  2. Frustrated Students and IT Staff

  3. Sing the Move-in Day Blues

  4. FIRST IMPRESSIONS MATTER! Students are paying thousands of $$ to attend your school Negative social posts about this year’s move-in day can turn away next year’s prospective applicants. Having to wait in lines or jump through hoops to get Wi-Fi access sends the wrong first impression

  5. STUDENTS WANT: CONNECTIVITY EVERYWHERE Campus Stadium Library Classroom Classroom Classroom REMOTE Home, Distance Learning OUTDOOR Quad, Stadium, Mesh Dorms Dorms Dorms Clients INDOOR Library, Classroom, Dorm

  6. CURRENT WAYS TO PROVIDE THIS 2 3 1 Automation: IdMtools Hands-On: Self-service Guides Hands-Off: Connectivity days • Home brewed utilities – help users in an automated fashion, but require IT resources • 3rd party solutions – do not integrate into your network • Everyone hates reading long self-service instructions • Schools’ self-help pages often struggle to keep up with the latest technological developments • Students bring their devices to experts for help. • IT staff spends hours or even days handling student tech support All are cumbersome, time consuming, difficult to scale NEED TO ADOPT BEST PRACTICES

  7. WHAT YOU NEED IN A SOLUTION • Streamlined Processes • Scalability • Support Across Varied Devices • Year-round Connectivity • Tools for Automated Management Onboard Connect Learn BYOD Management WLAN Solutions Academic Applications

  8. BEHIND THE SCENES: IT WANTS TO ENSURE… Proper device registration Network security Compliance with network requirements and mapping to IT policies Connections to appropriate access point, SSIDs and VLANs Balanced network loads Configuring 802.1X and certifications

  9. WIRELESS NETWORK BEST PRACTICES 3 4 1 2 Devote appropriate resources Automated. Integrated. idM Segregate Wi-Fi traffic Manage expectations

  10. IdM CONNECTIVITY – A KEY SOLUTION COMPONENT BYOD Provisioning Guest Management • Federated • Access

  11. VALUE OF IdM IMPROVED IT PRIORITIES INCREASED REVENUE CONVENIENCE OF SINGLE SIGN-ON • FEWER WI-FI • COMPLAINTS

  12. NEXT GENERATION: INTEGRATED IdM Automated Identity Management Hands On Hands Off Higher Integrated IdM WLAN Solution 3rdParty IdM IT-developed IdM Benefit to Students Residence Hall IT Greeters Online Help / Orientation Packet “Connectivity Day” Do Nothing Lower Value (Number of Students Helped / FTE) Higher Lower

  13. NEXT GENRATION IdMCONTEXT – AWARE APPLICATION LAYERS Dedicated, Segregated Channels for Different App Classes Digital PodiumOnline Exams IdM LMS UC&C Video in Classroom User • TIME • USER MyCampus Portal Content Guest Wi-Fi • LOCATION • DEVICE • APP GUEST STUDENT PROFESSOR

  14. NEXT GENERATION IdM: SET UP IN 3 EASY STEPS 3 15 STEPS STEPS Authenticate using Web authentication Download an applet to configure 802.1x Automatically connect with 802.1x

  15. You don’t have to sing the Move-in Day Blues DOWNLOAD NOW READ THE FULL WHITEPAPER

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