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Information Technology

Information Technology. Practical information for new faculty about information technology at Missouri S&T it.mst.edu Margaret Cline Chief Information Officer 10/12/2011. One-stop-shopping for all of your technology questions and problems. Technology Support Services

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Information Technology

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  1. Information Technology Practical information for new facultyabout information technology at Missouri S&T it.mst.edu Margaret Cline Chief Information Officer 10/12/2011

  2. One-stop-shopping for all of your technology questions and problems. • Technology Support Services • Help Desk, 341-HELP (4357) – • http://it.mst.edu/faculty_staff/help_index.html • Walk-In Center, Ground Floor, Curtis Laws Wilson Library • Online Help Request through http://help.mst.edu • Information Technology News • Announcements are distributed through the following mediums • IT Press blog: http://itpress.mst.edu • New products/services • Scheduled outages • System/network maintenance • EdTech Connect: Blog: • http://edtechconnect.mst.edu Information Technology • Information Technology

  3. Personal Computing • Instructional Computing • Campus Network and Infrastructure • Research Computing Environment • Purchasing Hardware/Software • Desktop Enhancement Program • Service and Support for IT-related Issues Campus IT Resources(Overview) • Information Technology

  4. Access Via Single Sign-On (SSO) login account • Referred to as: User ID & SSO ID • SSO Account provides authenticated access: • Desktop/CLC systems (Win, Unix, Mac) • Information Kiosks (I-SPOTs) • S&T Network from off-campus: VPN (Requires ISP) • 1 GB Email storage, 500 MB (up to 2Gb at no additional cost) of network file storage (DFS), $10 Miner Money Print Quota for CLCs, Blackboard, PeopleSoft, etc. Access to Computing Resources • Information Technology

  5. Support for Windows, Macintosh and Unix* • Campus systems (approximate): • 4300  PC/Windows • 200  Linux, Solaris Unix systems • 150  Macintosh • Support focus and bench strength  Windows • * Unix base support includes installation of OS and applications and verification of network and e-mail connectivity. Limited support available for applications. Personal Computing • Information Technology

  6. Educational Technology (EdTech) team helps you use technology efficiently and effectively to improve student learning. • EdTech can help you with… • eLearning & Course Design Services • Learning Technology Support • Computer Learning Centers (CLCs) & Classroom Technology Instructional Computing • Information Technology

  7. Instructional design consultation and course redesign support • Instructional technology consultation and usage support – in-person, classroom walk-throughs, faculty learning communities • Content development support – video captioning, video production, Blackboard course building, clicker slide construction • eStudio - a resource for instructors to explore, learn, and use new and emerging media and technologies for creating course content to enhance student learning eLearning and Course DesignTeaching and Learning First, Technology Second • Information Technology

  8. Blackboard – course materials, assignments, discussion boards • Wimba – online office hours, remote presentations, student collaboration • Tegrity – lecture capture to enhance student learning, remote proctoring • Respondus, Diploma – online assessments (quizzes, exams) • Google Apps for Education – enhance student group collaboration • Various resources to help you manage your online instructional content more efficiently • Virtual CLCs – expanding pilot to allow access to CLC software anywhere • EdTech can help you with many more learning technologies • See http://edtech.mst.edu/support Learning TechnologyAnywhere Technology • Information Technology

  9. Computer Learning Centers (CLCs)and Classroom TechnologyOn-the-Ground Technology • 900+ computers in 115+ locations (80 classrooms, 36 CLCs) • Classroom systems are built to support classroom presentations in a standardized easy-to-use way • “Clicker” (student response system) support • CLCs systems share a common base installation build, with discipline-specific software added as needed to support classwork • Software needed in CLCs must be requested during the request window that occurs each fall and spring semester, in order for the software to be available the following semester. You will receive email notifications announcing the CLC Software Request window. • Information Technology

  10. Educational Technology • Location: 102 Centennial Hall, or we will come to you • Website: edtech.mst.edu • Blog: edtechconnect.mst.edu • CLC Website: edtech.mst.edu/clc • Plan to attend the annual Teaching and Learning Technology Conference during Spring Recess – watch for the call to participate! • Information Technology

  11. Research Support Consulting in • Numerically Intensive Computing • Data Collection and Analysis • Electromechanical Systems • Custom Cluster Design, Procurement, Installation, and Hosting Services for Funded Research • Custom designs and consulting for Data Collection and Electromechanical Systems • Campus Research Equipment Inventory Database • Research Project Continuity Services Research Support Services • Information Technology

  12. Numerically Intensive Computing (NIC) Cluster • Primarily for student and academic use • nic-cluster.mst.edu • Current Specifications: • Total of 991 CPUs across 180 hosts2,914 GB of RAM56,255 GB of scratch disk space12 TB of user storage space1.2 TeraflopsUpgrades in compute nodes, storage, high speed networking in progress • Request an account via the IT Help Desk (341-HELP). • Funded Research Cluster Hosting • S&T participates in Internet2 research network. Research Computing Facility • Information Technology

  13. Email: Microsoft Exchange • Exchange supports POP/SMTP, IMAP, & MAPI protocols. • SPAM email filtering -- automatically enabled • Account File Storage: DFS – Distributed File System • S: drive 25GB • Internet Accessible through VPN, DFS, SFTP, etc. • Backed up by Information Technology for disaster recovery • Personal web space available upon request (50 MB) • Y:\<dept> used for departmental share space • Research volumes are created for faculty research purposes – 200GB • Research should always be performed using research accounts—not individual/SSO faculty, staff, or student accounts. Infrastructure Servers/Services • Information Technology

  14. Access e-mail through web browser: minermail.mst.edu • Using Virtual Private Networking (VPN): • Why? • Identifies your connected computer as a S&T computer (treats it as if it were an on-campus system). Computer is assigned a S&T IP/network address. • Communications between your computer and S&T computers is encrypted (while traveling over the Internet) for privacy/protection. • Allows your computer access to services normally not allowed to off campus systems (library tools, online training materials, SMTP sendmail, etc.). • Check the IT “How To” Library: http://it.mst.edu/how_to/index.html Campus Network and InternetAccessing Services When Traveling • Information Technology

  15. Contact the Help Desk for technology purchasing assistance: • http://it.mst.edu/faculty_staff/help_index.html • Desktops, Laptops, Printers & Software: • Recommend Dell Optiplex & Latitude families (Dell’s corporate line of computers) • Recommend HP printer line (multi-user, duplex capable, networked printers) • See: http://it.mst.edu/faculty_staff/hardsoftpurchasing/index.html • For personal (home use) purchases you may work with the University Bookstore for academic and VPA prices. • Desktop Enhancement Program • http://it.mst.edu/faculty_staff/computer_replacement_cycle/desktopenhancement.htmll • High performance computing equipment • http://it.mst.edu/faculty_staff/research_support/index.html Purchasing Hardware/Software • Information Technology

  16. Information Technology/Computing Committee (ITCC) • Standing committee of the Faculty Senate • Representative from each academic department, undergraduate and graduate students • http://facultysenate.mst.edu/InforTechnology.html Faculty Advisory Committee • Information Technology

  17. 341-HELP http://it.mst.edu/faculty_staff/help_index.htmlit.mst.edu help.mst.edu(Enter or check on a ticket) itpress.mst.edu(Information about what’s going on) Questions? • Information Technology

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