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Monitoring & Evaluation of LinkIDAHO: Role of UI in Progress Assessment

This document outlines the monitoring and evaluation process for LinkIDAHO, focusing on assessing changes, outcomes, and support for regional research projects. Discover findings on business and household responses in various Idaho regions to inform future actions.

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Monitoring & Evaluation of LinkIDAHO: Role of UI in Progress Assessment

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  1. LinkIDAHO Monitoring & Evaluation September 13, 2013 Priscilla Salant & Erinn Cruz

  2. UI Role in LinkIDAHO • Monitordata to measure change over time • Evaluatewhether LinkIDAHO achieves intended outcomes • Support regions in conducting targeted research

  3. Monitoring • Subscription rates increasing • Better, faster access in urban areas • Supply responds to demand • Cheaper alternatives emerging in some areas • Appropriate role for policy makers? -- Idaho at a Glance 11/12

  4. Support • Business surveys • North: small manufacturing firms • North central: small manufacturing firms • Southeast: mix of small firms • Household surveys • Lemhi County • Idaho County • TBD – Southwest & south central Idaho

  5. Regional Findings: Businesses • Satisfied customers • smaller, less tech savvy • unwilling to pay more, unaware of options • Dissatisfied customers • larger, more tech savvy • more intensive users, willing to pay more • Problems w speed and reliability

  6. Regional Findings: Households • Response rates: 30%+ • 76-87% have internet • Those without internet don’t want it • Advanced users less satisfied • Slow speeds • Poor connectivity • Expense • About 20% have home businesses

  7. Next Steps • Monitor change over time • Evaluate outcomes • Support regional projects • Use Idaho at a Glance policy brief series to disseminate findings

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