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Join us at the Maryland AAHAM Holiday Meeting with Larry Estes from TransUnion Healthcare as we discuss exceeding hospital KPI goals, national benchmarks, CFO satisfaction, and facing 2014 challenges. Explore new brainstorming practices, react to lower reimbursements, bad debts, and charity care. Get ready to embrace change and tackle financial obstacles head-on! Contact Larry Estes, Regional Sales Executive, for more information.
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Maryland AAHAM – Holiday Meeting Creative Solutions for a Challenging Market Larry Estes TransUnion Healthcare
How did 2013 go? • Exceed hospital’s access KPI goals? • Exceed National Benchmarks/Best Practices? • Sitting on extra money? • Making CFO happy?
Challenges in 2014 – déjà vu all over again • Rising patient deductibles – even more • Higher co-pays • More patients than ever • Newly Insured: • “I owe money? But I have insurance!” • Always Insured: • “I owe money? But I have insurance!” • Insured? Not insured? • Lower reimbursements • Bad Debt vs. Charity Care
How will you react? • Insanity: doing the same thing over and over again and expecting different results. - Albert Einstein
I know! Let’s Have a Meeting! • “We can tweak our process to make it work!” • “Let’s come up with some ideas for next year.” • Goes something like this….
Brainstorming Practice • Quantity, not Quality • Write Down Everything! • Every team needs a scribe • No yebuts • Naughty list • Build on other ideas!!! • It’s a contest! • Our problem:
Now What? • How did that feel? • What happened? • Did you expect that result? • Why? • Candy isn’t the same as patient access • Nope, but brainstorming process is
Thanks! Larry Estes Regional Sales ExecutiveTransUnion Healthcare lestes@transunion.com(303) 588-5170www.transunionhealthcare.com Larry Estes 9