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Building Better Family Outcomes: Lessons from NYC Collaboration

Explore the collaborative efforts between child welfare and substance abuse services in NYC, focusing on driving forces, implementation strategies, and impactful outcomes. Gain insights on the protocol, partnership pledges, and ongoing training initiatives.

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Building Better Family Outcomes: Lessons from NYC Collaboration

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  1. The New York City Experience: Working Toward Better Family Outcomes NCSACW Annual Conference July 14-15, 2004 Lisa Lite-Rottmann, Regional Coordinator, NYS OASAS Lureen McNeil, Program Manager & Liaison to ACS, NYS OASAS Monette Sachs, Ph.D., Substance Abuse Policy Researcher, NYC ACS

  2. How We Got Here From There1999-2004 • DrivingForces • Adoption and Safe Families Act – New York • Impact of Substance Abuse on Child Welfare • Substance Abuse Clients’ Unmet Needs

  3. The Collaboration Process • Development • Phase I • Defining the players • Power and control • Phase II • Building relationships • Building consensus

  4. The Collaboration Process • Implementation • Operational Protocol Dissemination • Cross-Systems Training • Market Research

  5. Collaboration Outcomes • Collaboration Documents - Principles of Collaboration - Partnership Pledge - Protocol - Confidentiality Form - Referral Forms - Change of Case Status Form

  6. Collaboration Outcomes Con’t • Ongoing Cross-Systems Training • Improved Relationships • Improved Practices • Evaluation

  7. Where We Are • Policy and Practice Initiative • Clinical Consultation Initiative • Adolescent Services • Collaborative Partnerships • Evaluation-Protocol Implementation • Ongoing Training & Joint TA

  8. Lessons Learned Development & Implementation • Why are we here – shared goals • Buy-in meetings • Commitment to the “process” • Get to know one another • Establish needs and expectations • Develop framework for collaboration

  9. Lessons Learned Con’t • Trust, respect and commonalities • Internalize blended perspective • Quality improvement • Outreach to existing coalitions • Awareness of local politics • Needs assessment surveys • Focus groups with professionals

  10. Lessons Learned Con’t • Local expert advisory committee • Flexibility is key • Know your stakeholders • Dedicated, strong leadership • Listen to stakeholders • Don’t assume!

  11. Understanding the Protocol • Section I: Referral Process • Section II: Communication among Child Welfare Case Manager, Case Planner and Substance Abuse Provider

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