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Making Safeguarding Personal Melanie Gough & Michelle Pidd

Making Safeguarding Personal Melanie Gough & Michelle Pidd. Todays Workshop. Service area & sections Safe & well visits HFRS Safeguarding Case study 1 – Valerie (fire risk ) Case study 2 – Julie ( no fire risk ) Hazard exercise Barriers v’s best practice exercise. Learning Outcomes.

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Making Safeguarding Personal Melanie Gough & Michelle Pidd

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  1. Making Safeguarding PersonalMelanie Gough & Michelle Pidd

  2. Todays Workshop • Service area & sections • Safe & well visits • HFRS Safeguarding • Case study 1 – Valerie (fire risk) • Case study 2 – Julie (no fire risk) • Hazard exercise • Barriers v’s best practice exercise

  3. Learning Outcomes • Service structure • Referral pathway for a Safe & Well visit • How HFRS makes Safeguarding personal

  4. Threshers video

  5. Bridlington Bridlington Hornsea Hornsea Driffield Driffield Pocklington Pocklington Bransholme Beverley Beverley Hull North Hull East Bransholme Hull West Mkt Weighton Hull North Hull Central Hull East Mkt Weighton Withernsea Withernsea Hull West Howden Hull Central Howden Preston Brough Barton Preston Brough Snaith Snaith Immingham (W) Winterton Goole Goole Barton Scunthorpe Patrington Immingham (E) Crowle Immingham (W) Patrington Winterton Cromwell Rd Brigg Scunthorpe Immingham (E) Crowle Cleethorpes Cromwell Rd Epworth Peaks Ln Brigg Cleethorpes Kirton in Lindsey Epworth Peaks Ln Waltham Kirton in Lindsey Waltham Service Area

  6. Service Sections • Community Safety • Operations • Business Safety • Organisational Intelligence • Control Room

  7. Control – Emergency Calls • Control staff receive more than 20,000 calls per year • They obtain enough information within 90 seconds to mobilise a response • Calls can be for minor or major incidents • Callers can be trapped, frightened, injured and often distressed

  8. Control – Sarah’s Call

  9. Community Safety • Provide fire safety advice to vulnerable members of the community • Provide specialist equipment to reduce the risk of fire related deaths and injuries • Work with partners to mitigate risk & vulnerability to all • Engage with local authority teams to prevent harm in relation to abuse and neglect

  10. Safe & Well Visits ‘Making every contact count’

  11. Safe & Well VisitPriority Assessment Procedure • Occupier smokes • Impairments (visual / hearing / mobility / cognitive) • Medication • Alcohol • Lives alone • Occupiers age (oldest occupier)

  12. Referral Form

  13. Risks identified • Neglect • Hoarding • Care & support needs • Poor housing conditions • Substance misuse • Domestic abuse

  14. Emergency First Responders • An EFR will be dispatched at the same time as an ambulance. • Located within local communities could mean they’re nearer to the scene and can deliver critical lifesaving care.

  15. The Falls Team

  16. HFRS Safeguarding • Safeguarding officers based in local communities • Strong partner relationships • Shared accountability • Effective referral pathways • Positive outcomes

  17. Changing behaviour to save lives The Changing Behaviour to Save Lives programme aims to help keep people safe by applying a social marketing approach to create positive and sustainable behaviour changes.

  18. Social marketing…… • “Working to influence what people think, feel, believe and do” • “It involves understanding people and their motivations” • “An approach that can help engage staff, partners and the public to achieve long-term social change” • “Our focus is on behaviour change- based on new understandings and what motivates people to act”

  19. Safeguarding Principles Empowermentencourage better choices Preventionhighlight potential risks Proportionalityuse least restrictive methods Protectionprovide equipment to reduce risk Partnershipjoint visits to share responsibility Accountabilitymaking every contact count

  20. Valerie - Adult at risk requiring care & support needs 46 years of ageLong term conditionSmokerSevere mobility issues Airflow mattressHoarder

  21. Valerie’s Safe & Well Visit

  22. How HFRS made Safeguarding personal to Valerie • Person centred approach (safe & well visit) • Conversation; what would you like to happen? • Provided specialist equipment specific to risk

  23. Valerie – Joint partnership success • Safeguarding alert • Tenancy Support • Sprinkler system installed • Fire retardant items provided • HFRS to continually monitor risk • Overcome barriers • Information regularly revalidated

  24. Valerie’s Thoughts “I feel safer than I did before, it is nice that the Fire Service keep in touch to make sure that I am safe”.

  25. Julie - Adult at risk requiring care & support needs • 35 years of age • Acquired brain injury • Severe mobility problems • Family member paid caregiver • Previous call for assistance following a fall

  26. Hazard Exercise

  27. Group exercise • Discuss cases in your group where your agency has made safeguarding personal to an individual • Discuss any barriers you may have encountered, were they overcome if so how? • Feedback to the group

  28. Barriers v’s Best Practice

  29. Thank you for listening To request a Safe & Well visit please call 01724 295900

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