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Lithuanian Education Quality Management: System of School Internal and External Audits. Ričardas Ališauskas Head of Education Development Division of the Ministry of Education and Science of Lithuania Ricardas.Alisauskas@smm.lt Bucharest May 6, 2004.

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lithuanian education quality management system of school internal and external audits

Lithuanian Education Quality Management:System of School Internal and External Audits

Ričardas Ališauskas

Head of Education Development Division

of the Ministry of Education and Science of Lithuania

Ricardas.Alisauskas@smm.lt

Bucharest May 6, 2004

linking policies and actions to outcomes
Linking Policies and Actions to Outcomes

Policy

Action

Education Improvement Project

Education Quality Management System

Teaching and Learning Conditions

Rehabilitation of School Buildings

Quality and effectiveness

School Network Optimisation

Ričardas Ališauskas. System of School Internal and External Audits

non reflective business cycle
Non-reflective business cycle

Implementation

(Actions)

Planning

(Development of schedule of actions)

Ričardas Ališauskas. System of School Internal and External Audits

random vs reflective learning
Random vs. reflective learning

Reflective learning

Random learning

Project

Project

Reflect

Plan

Draw conclusions

Find more effective way

Ričardas Ališauskas. System of School Internal and External Audits

reflective quality management cycle
Reflective quality management cycle

Actions towards goals

Implementation

PlanningMonitoring

Analysis

Setting goals and measures

Monitoring of progress and success

Finding strengths and weaknesses

Ričardas Ališauskas. System of School Internal and External Audits

quality management system
Quality management system

Implementation

Planning Monitoring

Analysis

National level

Implementation

Planning Monitoring

Analysis

Regional level

Implementation

Planning Monitoring

Analysis

School level

Ričardas Ališauskas. System of School Internal and External Audits

investments into education quality management system
Investments into Education Quality Management System

Policy options and monitoring of progress

Information needs of managers satisfied

Data on Quality and Equality of schools

Performance standards of schools raised

Ričardas Ališauskas. System of School Internal and External Audits

challenges of the project philosophy changing the culture
Challenges of the Project Philosophy:Changing the Culture
  • From administration to quality management
    • need for attitudes in order to work well and seek quality
  • From compliance to school improvement
    • trust people – improve processes
    • dissemination of the best practice
  • From quality as an instruction to the agreement
    • need to involve school community
    • need to follow-up national & regional policy
    • need of expectation-oriented and preventive thinking
  • From opinion to data based decision making
    • need of indicators, standards, evidences, evaluation

Ričardas Ališauskas. System of School Internal and External Audits

basic questions

Attitudes

Basic Questions

Agreement

What does quality mean?

Do we want to work well?

How are we doing?

How do we know?

What are we going to do now?

Reflection

Evidences

Improvement

Ričardas Ališauskas. System of School Internal and External Audits

schools internal audit structure

©Internal Audit Methodology, 2002

Schools Internal Audit Structure

Curriculum, Attainment, Learning & Teaching, Support for Pupils, Ethos, Resources, Management & Quality Assurance

32 indicators

1-5 criteria per indicator

1-5 criteria per indicator

1-5 criteria per indicator

Levels of performance

Levels of performance

Levels of performance

4 3 2 1

4 3 2 1

4 3 2 1

Illustrations for levels (at least 4 & 2)

Ričardas Ališauskas. System of School Internal and External Audits

schools internal audit process
Schools Internal Audit Process

Reflection

1. Preparation (learning & planning)

3. Taking a closer look at 7 key areas per 3 years:

  • identifying appropriate evidences (illustration)
  • selecting data sources & methodology of collection
  • creating instruments & collection of data
  • data analysis & summary of findings

2. Taking a broad view across all 7 key areas

  • Strengths & Weaknesses based on intuition

Agreement

4. Presentation of audit findings

Evidences

5. Planning of school improvement

Improvement

Ričardas Ališauskas. System of School Internal and External Audits

schools improvement external audit
Schools Improvement External Audit
  • Trust people – improve processes
    • The concept of 10-5 (or 3-2) audit

(finding 10 strengths & suggesting 5 targets for improvement)

    • Recognition of social, educational and economic context of the school itself

(has the EA helped to this school to improve education of these children?)

  • Adequate to the Internal Audit
    • Same philosophy, indicators & criteria
    • Based on Internal Audit reports
  • Accountability
    • Publishing short External Audit reports
    • Providing data for national & regional monitoring

Ričardas Ališauskas. System of School Internal and External Audits

implementation of internal audit
Implementation of Internal Audit
  • Pilot:
    • Looking for models (study visits & seminars for experts)
    • Pilot in 6 schools, drafting Methodology with Consultant
    • Pilot in 28 schools, approval of Methodology
  • Dissemination:
    • Publishing Methodology
    • Training of 73 trainers
    • 3 day seminar for every school principle
    • 2 day seminars in every school, 1 day consultations
    • dissemination of good practice (publications, conferences)

Ričardas Ališauskas. System of School Internal and External Audits

implementation of external audit
Implementation of External Audit
  • Pilot:
    • Selection of Consultant, discussions
    • Drafting Methodology & Code of Practice
    • Selecting 8 municipalities to pilot Methodology
    • Training of 18 chief auditors, 4 pilot external audits
  • Dissemination:
    • Changes in Laws & Regulations
    • Establishing National Center for External Audit
    • Training up to 100 auditors
    • Implementation of External Audit in every municipality

Ričardas Ališauskas. System of School Internal and External Audits

lessons from our experience
Lessons from our experience
  • Involve users into development of procedures
  • Make school principles and other managers your partners
  • Develop specific (not only general) training modules
  • Don’t save too much on dissemination and work with school community
  • Begin with believers, end with the whole community

Ričardas Ališauskas. System of School Internal and External Audits

linking policies and actions to outcomes1
Linking Policies and Actions to Outcomes

Policy

Action

Education Improvement Project

Quality Assurance

Learning Organisation

Quality and effectiveness

Energy Efficiency

Balance of Quality and Access

Ričardas Ališauskas. System of School Internal and External Audits