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Case Study

This case study explores the hearing aid selection process of Beth Burlage, a 62-year-old woman with a history of moderate to profound sensorineural hearing loss. A veteran hearing aid user, Beth expressed concerns about her worsening hearing and sought new ITC hearing aids, spending most of her day on the phone. After experiencing feedback issues with both Starkey’s and Resound’s top-tier digital aids, she received counseling and recommendations, ultimately deciding on Starkey hearing aids with financial support from BVR.

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Case Study

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Presentation Transcript

  1. Case Study Beth Burlage

  2. Client History • 62 year old female • History of precipitously sloping moderate to profound sensorineural hearing loss • Veteran hearing aid wearer • Worried hearing has worsened • Spends most of day on phone • Seeking new hearing aids • Only wants ITC hearing aids

  3. Audiogram 2004

  4. Audiogram 2007

  5. Outcomes • Referred to BVR for financial support • Selected Starkey’s Top Tier Digital • Complained of feedback • Fitted for Resound’s Top Tier Digital • Complained of feedback

  6. Recommendations • Explanation of feedback • Recommended BTE’s (again) • Counseling on hearing loss • Counseling of occupational concerns • Ultimately chose Starkey hearing aids

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