What I will cover? • Team dynamics in context • What kind of person are you? • Putting theory into practice
Team dynamics in context • PE teacher – sporting teams • Charity sector – fundraising teams, volunteers • Legal profession – looking after clients, winning new business, developing relationships with intermediaries
Legal profession • Client relationship programmes • Seminars • Tenders • Pitches/presentations • Client hospitality • Training
HR professionals • Recruitment and selection – choosing the right teams of people • Performance management – how to motivate • Training and development
Importance of communication • Within 10 seconds, you will turn on or turn-off!
First Impressions • What you say • How you say it • How you look
David Maister “There’s no intelligent substitute for understanding how people work”.
Personality • Your personality is what makes you what you are; your personality is an organised set of unique traits and characteristics that makes you different from every person in the world. • Your personality makes you YOU!
Triangle • Focused person, knows own career path, good at long term planning • Takes responsibility • Sometimes inflexible
Square • Likes stability and order • Doesn’t like change to routine • Neat and tailored in appearance • Logical thinker
Circle • Caring person • Likes to be liked • Needs to know everything about people • Finds it impossible to delegate
Rectangle • Likes to test things out/challenge • Asks lots of questions • Asks you to re-evaluate • Ambitious
Squiggle • Creative • Fast paced • Gets bored easily • Loves projects
Putting theory into practice • Know what kind of person you are and know your traits? • How do others perceive you?
Putting theory into practice – my world • Who are you pitching to? • What are their characteristics? • What is their style? • What format will they like?
Putting theory into practice – your world • Recruitment and selection • Impression you make on potential candidates • Getting the “mix” right • Apply the right motivation at the right time
Successful team dynamics and effectiveness • Needs to have variety of shapes • Be open and honest with each other regarding “people types” • Allocate tasks depending on strengths and weaknesses • Acknowledge results and give regular feedback
Grace Hughes Business Development Director Email – GAHughes@paull-williamsons.co.uk