1 / 17

OWCP INTERAGENCY MEETING June 9, 2009

OWCP INTERAGENCY MEETING June 9, 2009. OVERVIEW. OWCP INTERAGENCY MEETING. SHARE II RESULTS GPRA RESULTS. SHARE II RESULTS. Through FY2009 2 nd Quarter. FY2009 (Q2) SHARE Performance Federal Government (less USPS). Trend of Cases Created FY 2000 to 2009.

maura
Download Presentation

OWCP INTERAGENCY MEETING June 9, 2009

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. OWCP INTERAGENCY MEETINGJune 9, 2009 OVERVIEW

  2. OWCP INTERAGENCY MEETING • SHARE II RESULTS • GPRA RESULTS

  3. SHARE II RESULTS Through FY2009 2nd Quarter

  4. FY2009 (Q2) SHARE PerformanceFederal Government (less USPS)

  5. Trend of Cases CreatedFY 2000 to 2009

  6. Goal 3- Timely Filing of Claims2000 to 2009 (Q2)

  7. Goal 3 – Timely Filing of Claims FY2009 Target vs. Actual (Q2)

  8. Goal 4- Lost Production DaysOutcomes 2006 to 2009

  9. Goal 4 – Lost Production Days FY2009 Target vs. Actual (Q2)

  10. FECA 2009 PROGRAM RESULTS Through FY2009 2nd Quarter

  11. GPRA Goals • LPD (All-government non-Postal) • LPD (USPS) • Periodic Roll Review Savings • Medical Cost Containment • Communications • Increase Access to CQS • Increase EDI of CA-1/2’s • Shorten Telephone Caller Hold Time • Shorten Telephone Call-back Time • Increase Same Day Call Resolution • Maintain Quality Responses

  12. GPRA Goals and Performance

  13. QCM Lost Production Days (Days per Case Measured within first year of FECA Wage-Loss compensation)

  14. Total FECA Benefit Costs (includes non-chargeable) Chargeback Years 2004 - 2009 (net outlays in millions) In millions

  15. FECA Benefit Cost Changes Chargeback Years 2008 vs 2009 Est.

  16. FECA GPRA Performance Actual thru March vs Targets in 2009 … • Lost Production Days, USPS • 135.9 days (per 100 EEs) vs. 139 days • Lost Production Days, All Other Gov’t • 34.4 days (per 100 EEs) vs. 48 days • PRM Savings -- $10 vs. $15 million • Medical cost containment – +3.6% vs. +7.3%

  17. FECA GPRA Performance (cont’d) • Communications goals – expect to meet 5 of 6 • > access to the Claimant Query System (+85%)met • >40.6% CA-1/2’s filed via EDI (36.9%)not met • <3.0 min. average caller wait times (1.2 min.)met • <1.0 average days to return calls (0.55 days)met • >73% of calls resolved on same day (84%)met • >95% calls meet quality standards (98%) met

More Related