Newcastle Play and Youth Service

1. Newcastle Play and Youth Service OCTOBER 2001

2. Newcastle Play and Youth Service • Issues raised 1999/2000 • Action Plan • Achievements • Challenges • Managing a Quality Service Community and Housing Directorate

3. Issues Raised 1999/2000 • Change emphasis - recreational work to planned personal and social education • Encourage participation by all sections of the community • Consistent management strategy for Youth Work • Needs analysis and curriculum development Community and Housing Directorate

4. Issues Raised 1999/2000 • Staff development, training and supervision • Deployment of full time staff - ‘face to face work’ • Quality Assurance and Accreditation • Improved links and consultation with other agencies Community and Housing Directorate

5. First Steps • Identify Priorities • Establish Steering Group • Produce an Action Plan Community and Housing Directorate

6. Action Plan • Establish discrete services for Children and Young People • Review provision to ensure fit with the delivery of an effective service • Encourage partnerships and cross city working • Review role and involvement of stakeholders Community and Housing Directorate

7. Action Plan • Increase opportunity for the involvement of Young People • Organisational development - Management Plan for the service • Other resources • Management and performance information • Access and Marketing Community and Housing Directorate

8. Achievements • Management • New Management Structure • Neighbourhood Management • Portfolio’s • Culture Change Community and Housing Directorate

9. Achievements • Discrete Play and Youth Services • New Job Descriptions • Deployments based upon neighbourhoods rather than political boundaries • Specific priorities and targets • Staff development and training plan • Dip HE Community and Youth Work • Personal Advisor Diploma Community and Housing Directorate

10. Achievements • Curriculum development • NYA Framework • Young People’s Participation Co-ordinator • Youth Parliament • New Approach • Service Outlets Community and Housing Directorate

11. Achievements ... • Exploring options for Quality Assurance accreditation • Charter Mark • Investors in Young People (IiYP) • Improved links with other agencies • Voluntary Sector Forum • Policy on Partnership working • Identified Stakeholders further • Joint working on policy development Community and Housing Directorate

12. Challenges • Staff • Review part time staffing • Increase opportunity for more face to face working for full time staff • Work with Black and Minority Ethnic Groups • A clear strategy • Involvement from the Voluntary Sector Work closely with local communities • Refugees and Asylum Seekers Community and Housing Directorate

13. Challenges... • Connexions • Build on success of The Youth Parliament so that it becomes a more inclusive model • Develop a more thorough needs analysis for the service - Viability and Vitality Community and Housing Directorate

14. Managing a Quality Service • Implement Quality Assurance Scheme • Implementation of Development Plan • Build on schemes for accreditation of Young People’s achievements • Further developing relationships with the Voluntary Sector and other Stakeholders Community and Housing Directorate