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Root Cause Analysis Workshop - Preventing Recurrence and Enhancing ISO Processes

Gain a common language and methodology for understanding the Root Cause Analysis process. This workshop helps in finding the true causes of events and implementing effective corrective actions to prevent recurrence. It is a standard practice at Des Moines Works and accepted by other John Deere units as well. Enhance your ISO processes and add genuine value to your business.

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Root Cause Analysis Workshop - Preventing Recurrence and Enhancing ISO Processes

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  1. MODULE 1 Introduction WELCOME to the ROOT CAUSE ANALYSIS WORKSHOP Module 1 PW page 1

  2. Root Cause Analysis Workshop • YOUR INSTRUCTORS: • Name: _____________________________ • Department: ________________________ • Phone Number: ______________________ • Name: _____________________________ • Department: ________________________ • Phone Number: ______________________ • We are here to help. • Give us a call. Module 1 PW page 2

  3. Introduction Root Cause Analysis is a process for finding the true causes of events, identifying, and implementing corrective actions. This process has significant value in helping respond to everything from customer problems to accident investigation. The Root Cause Analysis process applies to solving any problem that you may have, whether at work or at home. The workshop gives a common language and methodology to understanding the process. ISO 9001 requires us to have a corrective and preventive action process in place that is used throughout the plant and the RCA process is key to running an effective business and enhancing our ISO process. This workshop is a Des Moines Works Standard practice and is being accepted by other John Deere Units as well. Ultimately, Root Cause Analysis is an additional tool that can be applied to prevent defects and add genuine value Module 1

  4. DAY 1: Module 1 - Introduction Class structure Workbook review Applications Module 2 - Collection Forming Teams Gathering Data Exercises Module 3 - Analysis Why-Why Method Causes Cause Chains Exercises & More Exercise DAY 2: Practical Problem Solving Module 4 - Solution Corrective Action Types Testing Exercises Module 5 - Assessment Follow Up Effectiveness Module 6 - Reporting Formats WORKSHOPAGENDA Module 1 PW page 4

  5. ROOT CAUSE ANALYSIS PROCESS: An effective process for finding the causes of an event, facilitating effective corrective actions, and preventing recurrence. Root cause analysis is a process that breaks down a problem to its component causes. Only then can we identify the options available to us as corrective actions. If you don’t know what caused the problem you can’t fix it! The thrust of the root cause analysis and corrective action process is Prevention: Prevention of recurrences and prevention of new problems. What kind of problems do we have that require corrective action? Module 1 PW page 5 rev 9-98

  6. ACT ON FACT! The process will not work without it. Module 1 PW page 7

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