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Who We Are

Who We Are. We can improve your bottom line by providing Innovative and Expedited Measurement services:. We are a software solutions company specializing in data warehousing and business intelligence. MEASURE AND IMPROVE Customer Satisfaction Employee Satisfaction Compliance Assessments

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Who We Are

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  1. Who We Are We can improve your bottom line by providing Innovative and Expedited Measurement services: We are a software solutions company specializing in data warehousing and business intelligence. MEASURE AND IMPROVE • Customer Satisfaction • Employee Satisfaction • Compliance Assessments • Special Projects We offer: • Complete Project Outsourcing • Staff Augmentation Services www.performixbiz.com

  2. Why Performix? Innovative Solution at Reduced Cost Improved quality Greater speed More flexibility More resources 24/7 customer service Measurable And Immediate Benefits

  3. Business/E-Gov Measurement Solutions • Empower your team with quick access to current statistics • Provide custom designed reports based on your specific requirements (trending and tracking, quantitative and qualitative, internal and external) • Corporate Training Assessment • Knowledge Management • Measure and improve: • Consumer Satisfaction Index • Employee Satisfaction Index • Compliance Assessments and Requirements • Government projects (education, public services, etc.)

  4. Data Capture/Survey Solutions Surveys can be done through: • Internet • Phone • Paper (mailings) • Custom interviews • Focus groups Reporting Solutions • Benefits of our web reporting include: • On time, on demand • High security • IT independent • Support 24/7 • Wireless and PDA driven • Selective access control • Fast and cost effective • Customized reporting

  5. Custom Reports Data results can be viewed in a variety of ways: • Trending/Statistics graphs • Statistics by region • Statistics by age group • GIS reports using Google Earth • Special categories Custom designed reports

  6. Process Overview I. Research Design • Information gathering (acquire client requirements) • Methodology recommendations • Design & develop the research plan • (Activities, timeline, sampling, and analysis plan) • Build the research tools (questionnaires, surveys, etc.) II. Data Collection • Internet & On-site surveys • Telephone Surveys • Custom interviews • Focus groups III. Data Processing • Data entry • Coding • Data tables V. Reporting • Executive Summary • Purpose Statement • Interactive web reports showing: • Summary of findings • Detailed findings • Graphical trending displays • Aggregated reporting • Data tables • Questionnaires IV. Analysis • Analysis of variance • Factor, cluster, and conjoint analysis • Correlation and regression analysis • Univariate and multivariate analysis • Customized syntax

  7. Project Team On-Site Off-Site Development Center Account Manager Project Manager Program Manager Team Leader Analysts Programmers QA Training Consultants & Analysts User Assessment Team Implementation Team Development & Testing Team

  8. Public Sector Clients We are constantly endeavoring to provide exceptional service to our government in every area that can use our expertise: • Minnesota Department of Transportation • To measure and enhance efficiency of prime vendors • To measure and enhance effectiveness of current training programs • Metropolitan Council • To develop and deploy their Human Resource Information System • Cross Health • To develop and deploy a survey for enhancing cultural awareness within the health care organizations

  9. Our Corporate Clients

  10. Success Stories SITUATION The business marketing division of Cingular Wireless, a leading wireless telecom provider, wanted to enhance the wireless experience for its business customers as a way to increase its market share in this vital (and highly competitive) segment. • APPROACH • We constructed an approach comprising: • An assessment / discovery (internal and external) of customer needs designed to identify key customer issues (factors) by customer segment; • Baseline CustomerValu™ research to quantify the relative importance customers place on each factor and the relative performance of each industry player; • A translation of results into strategic initiatives; and • A client workshop to present results and analysis to and brainstorm with a multi-disciplinary management team in order to true up initiatives and gain widespread buy-in on action plan. RESULTS Set of integrated initiatives aimed at addressing key issues raised for each customer segment. These plans were honed by rigorous review by key stakeholders within Cingular. • SUMMARY • Performix met the needs of Medtronic to evaluate the efficiency of technical field engineers by creating a web interface allowing executives to view statistical results for: • Training needs • Reward system effectiveness

  11. Proposed Voter Self-Traceability Solution Background (Why) Under current conditions, when an individual voter votes they have no mechanism to ascertain that their vote has been counted. They simply hope for the best. The current voting machines (Diebold and others) have inconsistent reliability. Performix Voter Self-Traceability Application (How) At the top each ballot there is a unique number. After casting the vote, the data will be picked by the existing system and a record for every vote casted will be sent to the Performix data processing application. Performix application will provide that record on a secured site, accessible to the voter by using their unique number on the form. Voters who desire to trace their vote would peel off the sticker off the ballot. The morning after the polls, they will visit the website indicated on the sticker and punch in their unique code to view how their vote has been captured by the automation at the voting booth.

  12. Benefits of Voter Self-Traceability Solution • This innovative solution would allow the voter confidence to go up as they will be able to trace their vote from the comfort of their homes • Any anomalies with the voting machine would be reported by the citizens and appropriate action could be taken promptly • Service level contracts with the voting machine manufacturers could be exercised more effectively • In the long run, will get citizens more involved in the voting process – HIGHER CONFIDENCE AS EVERY VOTE IS COUNTED CORRECTLY – GUARANTEED!

  13. Performix Business Services Technology Solutions for Competitive Business Market Research Business Intelligence Data warehousing Enterprise Integration 9100 W. Bloomington Freeway Bloomington, Minnesota 55431 952 888 2791 tel 952 400 8008 fax www.performixbiz.com SBA 8(a) Certified

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