Danielle Pritchard (Mrs) 42 Morgan Road, Tamworth, Staffordshire, B78 3LB Tel :07530485484

1. Danielle Pritchard (Mrs) 42 Morgan Road, Tamworth, Staffordshire, B78 3LB Tel:07530485484 e-mail: atieblue@gmail.com DOB: 8th November 1984 EDUCATION 2009 –2010: Nottingham Trent University PGDip- Museum and Heritage Management Site management, development plans, volunteer management, display/exhibition design & planning, V-visitor studies, collections management, emergency planning, funding and budget control. 2009 – South Staffordshire College (Tamworth Campus) Evening Course in Geneology Researching family history and building family tree’s. 2004 - 2007: University of Birmingham BA Hons- Medieval and Modern History 1100AD to WW2, Focus of dissertation on First World War discipline and moral. 2004: Lincoln College European Computer Driving Licence 1996 – 2003: Lincoln Christ’s Hospital School A Levels - B - History B - English Literature B - Philosophy and Ethics C- General Studies AS Levels - B - Fine Art C - Government and Politics GCSE’s - 3A*’s, 6A’s & 3B’s • EMPLOYMENT • July 2010 to present - Fulltime mother. • November 2008 – October 2009 Tesco Stores ltd. • Line/Duty Manager- Tesco Stores Ltd • Checkout Manager - customer service, staff relations, complaints department. • Previously Compliance Manger - responsible for carrying out in-store audits and keeping the store running legally in line with set standards, targets & regulations. • Trained first-aider. • Duty Manager – Sets shifts in charge of whole superstore. • Flexible working, used to shift work • Carried out recruitment & interviews of new staff. • Theft reduction work. • Responsible for disciplinary & staff performance reviews • November 2003 – November 2008 Tesco Stores. • Team Leader • Worked in all areas of store. • Specialised in customer service desk & checkouts. • Given cash handling and cash office responsibilities. • Stock management and display replenishment duties. • Responsible for training staff. • Customer reception & welcome.

2. VOLUNTEER EXPERENCE • Staffordshire Regiment Museum- Assisting the curator with collections care- Feb 2011- present • Grantham Museum – Display and Interpretation of WW2 RAF, and civilian life displays. - August 2010. • British Museum – Assisting the interpretation department with visitor research for new “Journeys of Life” exhibition. May 2010 - June 2010 (4 week placement as part of PGDip) • Lincolnshire Life Museum – Education policy review and report- April 2010 (module part of PGDip • Sudbury Museum – Visitor Research – November 2009 (report produced for the National Trust as part of PGDip) • Tamworth Castle - HLF bid Displays, HLF bid admin support, collection officer support - August 2009 - April 2010 • Birmingham University - Open Days - 2004-2007 • Lincoln Christ’s Hospital School & Eastgate Junior School –classroom assistance for a variety of ages- April 2004 - June 2004 • Lincolnshire Archives – Deposit Cataloguing & Family Tree Research - June 2000 KEY ATTRIBUTES Customer Services: I believe in the importance of customer service and understand that it is the key component to any museums success. It is important for customers to receive an excellent experience and want to return and recommend the museum. During my placement at the British Museum conducting visitor research I spoke to hundreds of visitors about their wants, needs and expectations for the museum. This experience offered me a transferable insight into museum and heritage sight visitors. Disciplined Team Player and Team Leader: Throughout my career at Tesco I have worked in many different positions and levels and have found that at the heart of any position in the store is the idea of teamwork. I also understand and know that any heritage site or museum only succeeds through its staff and volunteers functioning as a strong team. No site can survive without its voluntary base and it is important to recognise their essential input. Passion for History: I greatly enjoy military heritage and I would love to bring my skills and experience to a museum that tells the story of war, its impact upon those whose fought in war and those it left behind. Military history is a significant part of our heritage that should not be forgotten. I have a great passion for learning about the past and bringing it into the public domain through our museums and heritage sites. REFERENCES Reference 1: Deborah Skinner, Nottingham Trent University, Clifton Lane, Nottingham Email:deborah.skinner@ntu.ac.uk Tel: +44 (0) 115 848 3494 Reference 2: Mr William Turner, Assistant Curator at The Staffordshire Regiment Museum Email:attendant@staffordshireregimentmuseum.com Tel: 01543 434394