Download
slide1 n.
Skip this Video
Loading SlideShow in 5 Seconds..
California transit association workshop slideshare 13 november 2014 PowerPoint Presentation
Download Presentation
California transit association workshop slideshare 13 november 2014

California transit association workshop slideshare 13 november 2014

1147 Views Download Presentation
Download Presentation

California transit association workshop slideshare 13 november 2014

- - - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript

  1. LEADING TEAMS INCHANGING TIMES Mark McCrindle California Transit Association’s 49th Annual Fall Conference and Expo Thursday 13 November 2014

  2. DIVERSITY

  3. GENDER

  4. GENERATIONAL

  5. CULTURAL

  6. DEMOGRAPHICS

  7. DEMOGRAPHICS

  8. DEMOGRAPHICS

  9. GENERATIONAL CHALLENGES Q. Which of the following generations create the biggest communication and engagement challenge for you currently as: Staff Members? 80% #1 65% #2

  10. GENERATIONAL CHALLENGES Q. Which of the following generations create the biggest communication and engagement challenge for you currently as: Staff Members? End Customers / Users? 80% #1 #1 #1 65% #2

  11. EFFECTIVE ENGAGEMENT

  12. EFFECTIVE ENGAGEMENT

  13. EFFECTIVE ENGAGEMENT

  14. EFFECTIVE ENGAGEMENT

  15. EFFECTIVE ENGAGEMENT

  16. EFFECTIVE ENGAGEMENT

  17. EFFECTIVE ENGAGEMENT

  18. MOBILITY

  19. TIMELINE

  20. MARKETING AND COMMUNICATION: 2020

  21. TRANSIT: 2020 *rate of 9 or 10

  22. STAFF TODAY

  23. CHALLENGES *Significant or somewhat

  24. COMMUNITY

  25. Mark McCrindle mark@markmccrindle.com