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Occoneechee Council IT Advisory Subcommittee Update. Agenda. Where did we start? What was our plan of action? Where are we now? What is in the future?. So where did we start???.

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occoneechee council it advisory subcommittee update
Occoneechee Council

IT Advisory Subcommittee Update

agenda
Agenda
  • Where did we start?
  • What was our plan of action?
  • Where are we now?
  • What is in the future?
so where did we start
So where did we start???
  • In 2011, the Council Executive Board realized our current IT resources were inadequate and in some cases failing.
    • 1980’s PBX phone system (end of life; failing)
    • 1990’s IT infrastructure (bits and pieces – no cohesion, outdated technology & failing)
    • No IT strategy tied to business needs
    • No IT budget
a call for volunteers
A Call for Volunteers
  • The VP of Administration and Council professional staff identified some of the local IT experts and formed an advisory subcommittee.
  • Goals were established and a charter was drawn up for the subcommittee.
  • The subcommittee members starting meeting regularly in June 2011.
what we did
What We Did
  • Put together a comprehensive strategy (an IT roadmap) for the Council, both short term and long term
  • Looked at this as a business with a vision to increase productivity and enhance the employee, volunteer, parent and Scout experience
  • Listened to the Council employees, Scout leaders, etc.
what we did cont
What We Did (cont.)
  • Solicited proposals from several vendors and manufacturers
  • Chose technology partners and products that can maintain and grow the technologies.
  • Transitioned the burden of support from Council staff to outsourced professionals
  • Created financing plan
  • Gained Executive Board approval
  • Out with the old, in with the new!
so where are we now
So where are we now???

A 21st Century cohesive IT solution:

  • Modern IP telephony system
  • New IT infrastructure that includes building wide wireless, laptops, etc.
  • An IT strategy tied to the need of the business
  • Web-based conferencing capability
so where are we now cont
So where are we now??? (cont.)
  • Identified best choices for operating expenses vs. capital expenditures
  • Developed a product lifecycle management strategy
  • Defined an on-going (annual) IT budget tied to goals
what is the future
What is the future?
  • Regular PC and software refresh
  • More mobile device implementation
  • More intuitive web site design; better tools
  • E-learning / E-training
  • Enhancement of conference room audio-visual capabilities.
  • Video conferencing
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