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ONE-ON-ONE FOR EXCELLENCE. Missouri Cancer Registry Brenda L. Lee, CTR Missouri Cancer Registry University of Missouri-Columbia
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ONE-ON-ONE FOR EXCELLENCE Missouri Cancer Registry Brenda L. Lee, CTR Missouri Cancer Registry University of Missouri-Columbia Supported by CDC/NPCR Cooperative Agreement #U55/CCU721904-03 and a contract between the University of Missouri and the Missouri Department of Health and Senior Services
ACKNOWLEDGMENTS Sue Vest, BS, CTR, Project Manager, MCR Jeannette Jackson-Thompson, MSPH, PhD, Operations Director, MCR and Research Asst. Professor, Health Management & Informatics, University of Missouri-Columbia Nancy Cole, BS, CTR, Non-hospital Coordinator, MCR Debbie Smith, BS, CTR, Quality Assurance Coordinator, MCR
Reporting Types • Electronic • Manual • Scannable forms • Circuit-riding • Copies of charts
Challenges for hospital-based registrars • Limited resources • Time management • Training opportunities
Service-oriented Approach • Who needs training? • New Registrars • “Old” registrars
New Registrars (On-site) • Initial training for new registrars: • Checklist • New registrar packet • 1-2 day training.
New Registrar (Pre-Training) • Identify/locate necessary manuals/ resources • Review manuals • Abstract cases
Experience Central Registry Casefinding MCR Manual ICD-0-3 Staging Summary manual Adobe PDF abstract Practice MCR website and other resources New Registrars (On-site) • Areas covered during training:
New Registrars (Follow-up) • 25 Abstracts • Phone training • Additional one-on-one • Evaluation
“Old” Registrars • Registrars in smaller hospitals that report manually • Registrars who need a little extra education/support • Registrars at hospitals with poor audit results
Continuous Training • Need for continuous ongoing training • Phone training • Additional one-on-one
Other Support • Abstracting questions • Toll-free telephone line available for questions • CTR available for questions • Web site • MCR Update
Results • Better understanding of the registry • Less time on corrections • Better communication
The only thing certain in the cancer registry field is: CHANGE!
We now have our own website! • MCR website can be accessed at: http://mcr.umh.edu • Links available • MCR manual with appendices