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NAVICP’s Desired Outcomes. NAVICP Customer Outcomes Provide Outstanding Customer Support Reduce number of Backorders by 20% and age to < 365 days Be a demanding customer Increase Supply Material Availability (SMA) to 85% Reduce Repair Turn-Around Time (RTAT) by a minimum of 10%

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NAVICP’s Desired Outcomes


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navicp s desired outcomes
NAVICP’s Desired Outcomes
  • NAVICP Customer Outcomes
  • Provide Outstanding Customer Support
    • Reduce number of Backorders by 20% and age to < 365 days
    • Be a demanding customer
      • Increase Supply Material Availability (SMA) to 85%
      • Reduce Repair Turn-Around Time (RTAT) by a minimum of 10%
  • Pursue Strategic Contracts
    • Increase Obligations ($M) for Performance Based Log (PBL) contracts by 10%
navicp desired outcomes
NAVICP Desired Outcomes
  • DCMA’s Corresponding Lines of Service
  • Reduce Backorders: APSS, ACO, Financial, Engineering, Delivery Mgt, QA
  • Increase SMA: APSS, ACO, Financial, Engineering, Delivery Mgt, QA
  • Improve RTAT: ACO, Delivery Mgt, QA
  • Increase Use of PBLs: APSS, ACO, Engineering, QA, Small Business
  • DCMA Support Strategies
  • Reduced Backorders: Delivery Mgt - Give increased attention to specified items
  • Increased SMA: Delivery Mgt - Increase use of predictive analysis
  • Improved RTAT: Contract Mgt - Reduce RTAT via innovative process improvements
  • Increased use of PBLs: All functions - Accept additional delegations under ALPHA process
navicp s performance metrics
NAVICP’s Performance Metrics
  • NAVICP Supplier Metrics
  • On-Time Delivery/Delinquency Rates
    • % Delinquent contracts & CLINS, On-Time Delivery
  • Repair Turn Around Time
    • Average repair turn around time & # units repaired/Age & # days of work in process
  • Stock in Transit
    • Quantity & dollar amount unmatched
  • Backorders
    • Average age & number by type & priority
  • Supply Material Availability
    • % of requisitions filled upon receipt (goal – 85%) / # of requisitions filled
  • Performance Based Logistics Availability
    • % of requisitions filled within the contract parameters
navicp s performance metrics5
NAVICP’s Performance Metrics
  • Logistics Response Time
    • Average number of days of total processing time
  • Undefinitized Contractual Actions
    • # of actions & $ value / # of days and number overage (goal 180 days or less)
  • Spares Proposal Time
    • Average # of days
  • Small Business Goals
    • Actuals vs. Comprehensive Plans
  • NAVICP Internal Metrics
  • Contract Closeout
    • % of contracts closed out on time / % of overage contracts