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Case Study of Knockbracken Health Care Centre Computer System. By Sarah Jane Phillips and Deborah Smith . Background . Part of the South & East Belfast Health and Social Services Trust (SEBT) Provides a service for 205,000 patients in this catchment area.

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case study of knockbracken health care centre computer system

Case Study of Knockbracken Health Care Centre Computer System

By Sarah Jane Phillips and Deborah Smith

background
Background
  • Part of the South & East Belfast Health and Social Services Trust (SEBT)
  • Provides a service for 205,000 patients in this catchment area.
  • In 2000 the trust replaced all its speciality-based applications with PARIS
what is paris
What is PARIS
  • Patient Centred Information System created by In4tek using EU funds.
  • Creates a single, lifelong patient record incorporating information from all healthcare organisations e.g. Mental Health Services and General Practice (GP).
why was paris created
Why was PARIS created?
  • So healthcare workers can avail of timely information.
  • Reduce administration costs.
  • Cut patient waiting times.
benefits to date
Benefits to date
  • Staff having access to core information about the user and easily identifying other staff involvement.
  • Preventing the duplication of information
  • Shared assessment information used by staff across the trust.
  • Real time access to relevant information.
slide8
The ability to share caseload information, particularly at evening and night.

Faster patient referrals.

Reduced administration and stationary costs.

Improved staff productivity.

example of referral
Example of referral

If an vulnerable elderly person is discharged from hospital and requires home care the hospital can instantly alert the call management centre (CMC) who can then dispatch a care professional within minutes.

what is paris used for
Registration

Referral

Assessment

Care Planning

Activity

Review

Discharge

Diary Scheduling

Stock

Consumable Ordering

What is Paris used for?
how paris works
How Paris Works
  • A call management centre at Knockbracken deals with telephone referrals within SEBT from both hospital and general practice.
  • The patient file is uploaded or newly registered onto the central index (PARIS).
  • Patient is referred to appropriate professional.
knockbracken call management centre
Knockbracken Call Management Centre
  • During the financial year April 04-Mar 05 61914 referrals were made.
  • 99.8% of referrals were correctly allocated.
  • In January this year 6,218 referrals were made.
security
Security
  • Staff members allocated a password, defining their access.
  • Further passwords required to access discrete functional areas.
  • Automatically logs out after a period of idle time.
  • Backed up every night.
  • All actions recorded into “background” to monitor staff conduct.
looking after paris
Looking after PARIS
  • The systems analysts are located on the Knockbracken site in close proximity to the CMC.
  • The systems analysts train new staff and offer subsequent support.
  • Analysts maintain PARIS by debugging and inputing /updating new software.
negative aspects of paris
Negative Aspects of PARIS
  • Lack of integration with other health trusts as only in the SEBT.
  • May have to change in the future if other trusts implement computer systems other than PARIS.
  • Staff training required and costs may be extensive initially.
future plans
Future Plans
  • The SEBT plans to give local judiciary systems, police, schools and probation services access to relevant information in PARIS.
  • To allow healthcare professionals real time access to patient data via remote laptops.
conclusion
Conclusion
  • Paris supports the entire care delivery process including assessment, planning, implementation and evaluation of care across all disciplines.
  • It reduces the workload across the trust.
  • Patients receive a high quality of care!