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EDI Transactions Guide: Canceling Pending Drops and Confirming with 814-13

This document provides essential guidelines for EDI transactions related to canceling pending drops (814-12) and confirming these cancellations (814-13). It outlines the process that a Customer Engagement Partner (CEP) must follow to cancel a confirmed drop, including strict deadlines and error handling for unsuccessful transactions. An explanation is provided for addressing error code 86 (Invalid Cancel Drop) and for validating transaction details. This guide is crucial for ensuring effective communication between the CEP and the Trading Partner (T&D).

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EDI Transactions Guide: Canceling Pending Drops and Confirming with 814-13

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  1. Supplier Training New EDI transactions 814-12 Cancel Pending Drop and 814-13 Confirm Cancel Presented on 10/25/2005

  2. 814-12Cancel Pending Drop Process • 814-12 Cancel Pending Drop: The CEP receives an 814-9 Drop Date Confirmation transaction from the T&D indicating either the normal on cycle drop date or the projected off cycle drop date. If a CEP decides to cancel a confirmed drop, the CEP must send the T&D a valid 814-12 transaction no later than 5pm, 2 business days prior to the projected pending drop date shown in the 814-9 Drop Confirmation. The T&D will confirm a successful Cancel Pending Drop with the 814-13 Confirm Cancel Drop transaction. If the 814-12 is not valid the T&D will return an 814-6 Error Response.

  3. 814-6 Error Response with Code 86Invalid Cancel Drop • When an 814-6 Error Response transaction contains the error code 86 Invalid Cancel Drop the CEP should cross reference the 814-8 & 814-9 to find the source of the error. • Did the CEP send an EDI 814-8, Supplier Drops Customer transaction? • Did the CEP send the 814-12 by 5pm, two business days prior to the effective drop date that appears in the 814-9 Drop Date Confirmation transaction? • Is the Trading Partner number correct? • Is the account number active? • Is the CMP account number correct?

  4. 814-13Confirm Cancel Drop

  5. 814-12 Restrictions

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