Comparing Salutations: UK vs. US

Dec 19, 2012

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American English. Comparing Salutations: UK vs. US. Typical saluations used in the UK are seen in the top half . Typical saluations used in the USA are seen in the bottom half . Follow up Inquiry/enquiry Complaint Salutation Apology. Defective To host Delay Inconvenience

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very sorry
phone conversation
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delay inconvenience dissatisfaction vocabulary
email call
key expressions

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Comparing Salutations: UK vs. US

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American English Comparing Salutations: UK vs. US • Typicalsaluationsused in the UK are seen in the top half. • Typicalsaluationsused in the USA are seen in the bottomhalf.
Follow up Inquiry/enquiry Complaint Salutation Apology Defective To host Delay Inconvenience Dissatisfaction Vocabulary
Key expressions • Previous contact • In reply to your email/call of {date}… • With reference to our meeting/phone conversation… • Complaint • I am writing to complain about… • I would like to express my dissatisfaction with… • Apology • We are very sorry for… • Please accept my apology for…

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